Mental Health Assistant

Company: Elwyn
Location: Worcester
Posted on: January 18, 2026

Job Description:

Job Description Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: Generous Paid Time Off Comprehensive Medical/Dental/Vision Benefit Packages Earned Wage Access/On-Demand Pay Paid On-the-Job Training Tuition Reimbursement Career Advancement Opportunities and Growth Flexible Schedules Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities POSITION SUMMARY: The Mental Health Assistant plays a crucial role in supporting individuals with mental and emotional issues under the supervision of psychiatrists and other mental health professionals. Their responsibilities include assisting in daily activities, monitoring progress, and observing personal and social behaviors. Additionally, they conduct recreational activities as part of cooperative treatment plans. DUTIES AND RESPONSIBILITIES: Supervise and facilitate counseling interventions for psychiatric patients Lead community therapeutic meetings to enhance rehabilitation management and coping skills Assist residents in functioning at their highest potential through personalized rehabilitation plans Provide clear lines of responsibility and accountability within the Behavioral Health Technician (BHT) department Adhere to HIPAA regulations and maintain patient confidentiality Implement interventions as prescribed by individual treatment plans Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention Assist in consumer transportation planning and provide transportation as needed Maintain residence housekeeping to meet Agency, Quality Management, and licensing standards Produce timely, thorough, and accurate record-keeping in compliance with Agency policies, Program, Department, State, and OSHA regulations Meet productivity standards in fee-for-service programs Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols Maintains current state-mandated training and certifications Responsible for on-call coverage including being responsible, on a rotating basis, for program coverage when staff members call out and no other coverage is available and promptly responding to the manager's call within 15 minutes and being prepared to report to the program within one hour QUALIFICATIONS, EDUCATION AND EXPERIENCE: High School diploma and/or GED required One year of full-time experience in providing direct care services to mentally ill consumers preferred Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred Non-profit human service experience highly preferred Demonstrated ability to work effectively as part of a team Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities Strong attention to detail Strong time management and organizational skills Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions Must be able to perform CPR and crisis intervention using agency-trained protocols Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication (Experience using/knowledge of) Electronic Health Record (EHR) / Electronic Medical Record (EMR) Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record zr Company Description For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. Company Description For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.\r\n\r\n\r\n\r\nNow, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.\r\n\r\nAt Elwyn, we take care of you while you care for others.

Keywords: Elwyn, Cambridge , Mental Health Assistant, Social Services , Worcester, Massachusetts