Sales Team Member 3
Company: Michaels
Location: Cambridge
Posted on: January 12, 2022
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Job Description:
Store - BOS-CAMBRIDGE, MA We're here for the Makers! Come be a
part of the team where innovation and teamwork come together to
support the most exciting missions in the world! Michaels is an
Equal Opportunity Employer. We are here for all Team Members and
all Makers to create, innovate and be better together. Help
customers shop our store and be able to find what they're looking
for. Maintain store recovery standards to deliver our Brand
Promises. Prevent shrink with great service. Deliver friendly
customer service.Major ActivitiesAdhere to Standard Operating
Procedures (SOP's) and Company programs to ensure compliance to
applicable laws and requirements; execute Company policies and
standardsProvide a fast and friendly check out experience; execute
cash handling to standardsEngage customers on benefits of Rewards
program and complete enrollmentsEducate customer on Voice of
Customer (VOC) surveyMerchandise recovery and maintenanceSupport
the merchandise return / go back process and general store
recoveryAcknowledge customers, help locate product and provide
solutionsParticipate in the truck un-load and stocking processes to
ensure truck standards are followed and completed within
budgetSupport shrink and safety programsAssist with Omni channel
processesexecute a well merchandised and in stock storeInteracts
with others in an accepting and respectful manner; remains positive
and respectful, even in difficult situations; promotes commitment
to the organization's vision and values; projects a positive image
and serves as a role model for othershelp customers shop and find
what they are looking forCross trained in Custom Framing selling
and production-- - Other duties as assignedPreferred Type of
experience the job requiresRetail and/or customer service
experience preferred Physical RequirementsAbility to remain
standing for long periods of timeAbility to move throughout the
storeRegular bending, lifting, carrying, reaching and
stretchingLifting heavy boxes and accessing high shelves by ladder
or similar equipmentIf you need help performing these functions of
your job, please contact supervisor so that we may engage in the
interactive process with you and find a reasonable accommodation
Work EnvironmentPublic retail store setting taking care of our
customers; all public areas are climate controlled; some stock
rooms may not be climate controlled; some outdoor work if assigned
to retrieve shopping carts or while unloading trucks; Frame shop
contains glass cutter and heat press; work hours include nights,
weekends and early morningsApplicants in the U.S. and Canada must
satisfy federal, state, provincial and local legal requirements of
the job.
Keywords: Michaels, Cambridge , Sales Team Member 3, Sales , Cambridge, Massachusetts
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