Desktop Support Analyst
Company: Robert Half
Location: Cambridge
Posted on: May 27, 2023
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Job Description:
Description
Robert Half is looking for a Desktop Support Analyst to provide
white glove service for a client. This candidate should have
previous experience in customer support or help desk support, and
should be able to hit the ground running in a collaborative team.
This position is located in Cambridge, MA.
Responsibilities:
-Troubleshoot and identify problems relating to devices, PC's,
networks and business applications
Monitor support tickets throughout the lifecycle from research to
resolution
Manage ticket assignments and issue resolution through
collaboration with the IT team
Provide administration for accounts, passwords, applications and
A/V technologies
Qualifications:
-Minimum of 2 years experience in Business Technology Support or
related field
Understanding of basic networking fundamentals
Familiarity with troubleshooting business technologies,
specifically Windows Applications
Familiary with MDF/IDF, cable patching, access points and hardware
replacements
Requirements System Administration Technology Doesn't Change the
World, People Do. -
Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app (https://www.roberthalf.com/mobile)
and get 1-tap apply, instant notifications for AI-matched jobs, and
more.
All applicants applying for U.S. job openings must be legally
authorized to work in the United States. Benefits are available to
contract/temporary professionals, including medical, vision,
dental, and life and disability insurance. Hired contract/temporary
professionals are also eligible to enroll in our company 401(k)
plan. Visit roberthalf.gobenefits.net for more information.
- 2023 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
to Robert Half's Terms of Use
(https://www.roberthalf.com/terms-of-use) .
Keywords: Robert Half, Cambridge , Desktop Support Analyst, Professions , Cambridge, Massachusetts
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