Implementation Consultant

Company: Paytronix Systems
Location: Cambridge
Posted on: November 19, 2022

Job Description:

The kind of person we're looking for:A self-directed, confident person who can work without a great deal of structure or supervision. Implementation Technology Consultants are detail-oriented, technically minded with great communication and project management skills.In this role, you are an important first connection with our clients. You are responsible for guiding new clients from the moment they sign, all the way through launching on our platform. You will drive client facing projects, support teammates, and consult with groups across Paytronix in a highly collaborative team environment.The kind of stuff you'll be doing:Leading client deployments, including the management of project schedules and regular client status callsLearning and employing baseline expertise of a range of Paytronix technologies to configure software for clients based on clients' program designsTranslating client marketing requirements into rule-based technical solutionsMitigating risk to implementations projects and working to proactively communicate said risksManaging Salesforce data related to your launch projects, including expected Launch DatesWorking together in a team environment both internally and externally with client and partner teamsBuilding rapport and relationships with key stakeholders in client organizationsCommunicating effectively and professionally in person, over the phone and through emailOccasionally working with the Paytronix engineering team on feature requirements, voice of the customer and testingTraveling less than 5% out of the Boston-based office. Traveling less than 10% out of the Denver-based officeThe kind of experience you'll need:Excellent interpersonal communication skills and the ability to build rapport with a wide range of personalities1 year of technical client-facing experienceTechnically minded and detail-oriented background with a passion for problem solvingBS or BA degree and/or relevant work experience within the computer and/or IT industryWell-honed verbal and written communication skillsProficiency with Microsoft Windows applications, IT networking experienceThe extra stuff that would be nice:Experience in the restaurant industry and/or with point-of-sale systemsKnowledge of software development and testingAccount management experience with customersStrong experience with SmartSheet or MS Project applicationsBenefits:Medical Choose from 3 Medical Plans (PPO, HMO, and High-Deductible)Dental Select from 2 Dental plans, including adult OrthodonticsVision - 1 plan availableCompany paid Life Insurance, Short-Term Disability (STD) and Long-Term Disability (LTD)401K with generous company match; 2-year vestingFlexible Spending Account (FSA)Health Reimbursement Account (HRA)Tuition ReimbursementGenerous PTOOne paid charity dayFor information on our benefits, see here.

Keywords: Paytronix Systems, Cambridge , Implementation Consultant, Professions , Cambridge, Massachusetts