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Sr Consultant

Company: Forrester Research
Location: Cambridge
Posted on: May 12, 2022

Job Description:

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress.---Forresterites---bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what's next. About this Role: The Strategy Senior Consultant primarily works with internal and client teams to lead consulting engagements in the Marketing and/or Customer Experience space. This role has three major responsibilities: 1) lead workstreams or full projects and/or contribute to producing high-quality client project deliverables such as digital strategy, maturity assessments, industry analyses, e-commerce plans, digital experience development efforts, and CX/digital transformation programs; 2) help develop repeatable consulting methods and tools; and 3) support internal initiatives aimed at building Forrester's consulting capabilities and overall business. This is a client-facing consulting role with a high level of individual responsibility and contribution. Ideal candidates should have developed strong core management consulting skills as well as domain experience in customer experience, digital strategy, e-commerce, digital experience, and/or marketing operations or practices. The candidate must be detail oriented and must be a strong team player with superior written and verbal communication skills, innate intellectual curiosity, deep analytical capabilities, and very strong project management skills. Job Description:

  • Support the delivery of research-based consulting projects, including conducting intake interviews, analyzing client data, using a published methodology to evaluate client inputs, synthesizing conclusions, and developing recommendations.
  • Help with and lead the delivery of consulting projects, including interviewing senior-level client stakeholders, analyzing client and industry data, and applying Forrester frameworks and methods to synthesize insights and develop results for clients.
  • Develop high-quality, well-structured, and user-friendly PowerPoint and Excel client deliverables.
  • Support business development and marketing efforts to build the digital business practice domain.
  • Manage client and internal projects and workstreams.
  • Achieve personal performance targets.
  • Identify opportunities for new research streams based on feedback from clients and trends in Forrester's engagements with marketing or customer experience clients. Job Requirements:
    • A combination of seven to 10 years of practical experience and/or management consulting experience supporting business, marketing, or customer experience functions.
    • Experience and acumen in engaging with senior-level business executives.
    • Experience in preparing deliverables for clients, owning and delivering the finished product, and creating client-facing deliverables.
    • Experience working with subject-matter experts with deep content knowledge.
    • Someone with formal project management experience or training.
    • Someone who has appreciation for the form factor of deliverables.
    • Strong analytical capabilities.
    • Strong communication and client-facing skills.
    • Excellent verbal, writing, and presentation skills.
    • The ability to collaborate effectively with others in high-pressure situations.
    • The ability to effectively lead engagements and team resources to exceed client expectations.
    • The ability to travel an average of 10 days per month (once travel resumes to prepandemic levels). Explore #ForresterLife on: YouTube Twitter Facebook Instagram LinkedIn FLSA Status: Exempt Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

Keywords: Forrester Research, Cambridge , Sr Consultant, Professions , Cambridge, Massachusetts

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