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Help Desk II

Company: Blueprint Medicines
Location: Cambridge
Posted on: March 30, 2024

Job Description:

Contingent work opportunities align well with people who are looking for career flexibility and less traditional ways of working, but at the same time are people driven to deliver amazing work in high-profile situations. Magnit Direct Sourcing is a service offered by Magnit Global that provides top contingent talent directly to industry leading clients who have flexible contingent assignments that work on a variety of projects and unlock opportunities for exciting work. This contingent assignment will be working with Blueprint Medicines. Blueprint Medicines is a global precision therapy company that invents life-changing therapies for people with cancer and hematologic disorders. Applying an approach that is both precise and agile, we create medicines that selectively target genetic drivers, with the goal of staying one step ahead across stages of disease. Since 2011, we have leveraged our research platform, including expertise in molecular targeting and world-class drug design capabilities, to rapidly and reproducibly translate science into a broad pipeline of precision therapies. Today, we are delivering approved medicines directly to patients in the United States and Europe, and we are globally advancing multiple programs for genomically defined cancers, systemic mastocytosis, and cancer immunotherapy.

Position Notes:

  • Estimated contract duration is 12 months.
    Job Responsibilities:

    • Work with and resolve escalated helpdesk requests from managed service provider.
    • Provide support for AV equipment and meetings (in-person & virtual).
    • Image and deploy new user setups (Computer & Desk setup).
    • Inventory and software management of IT assets including asset auditing.
    • Help with system administration tasks in Windows, Okta, MDM systems.
    • Help support and manage Windows and Apple environment.
      Minimum Required Skills:

      • Knowledge of computer network concepts and network and systems troubleshooting.
      • Experience with supporting mobile devices such iPhones, iPads, Android with an Mobile Device.
      • Manager (MDM).
      • Experience with Active Directory operations.
      • Experience with Microsoft Office 365 applications.
      • Experience with Microsoft Windows and Apple MacOS operating systems.
        Minimum Required Education:

        • Bachelor's degree or 2-4 years of experience in a related field.
        • Microsoft Certifications are a plus.
          Pay Transparency:

          The pay range that Magnit reasonably expects to pay for this position: $23.73-$31.64/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

Keywords: Blueprint Medicines, Cambridge , Help Desk II, Other , Cambridge, Massachusetts

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