Company: Fenway Health
Posted on: November 24, 2022
Under the supervision of the Program Coordinator, the Health
Navigator will provide counseling and supported referrals for PWIDs
who are at high-risk of infection or are HIV/HCV/STI positive,
while delivering harm reduction services in a drop-in setting. This
includes: providing prevention and screening services to clients
who use drugs, syringe exchange, HIV/HCV/STI testing, PrEP and HCV
referrals and linkage to care, overdose prevention training,
emergency response and overdose response, conflict de-escalation,
motivational interviewing, crisis counseling, data collection and
individual and group-level interventions aimed to reduce infectious
disease transmission and increase access to care and treatment. The
Health Navigator will seek to engage and empower clients with a
focus on their strengths, dignity, and lived wisdom.Representative
Duties:Provide accessible and low threshold services to PWID that
operate within the harm reduction framework.
- Assist PWIDs with accessing support services such as primary
care, MAT and behavioral health, homeless shelters, housing and
- Provide pre- and post-test counseling to those seeking
HIV/STI/HCV screening/treatment and viral hepatitis education,
screening or vaccination. Follow specimen collection protocols as
determined by the Massachusetts Department of Public Health;
- Connect PWIDs to HCV testing and treatment through relationship
building, viral hepatitis education, and recruitment and retention
- Assist interested PWIDs with supported referrals, and accompany
clients to service sites when appropriate, to address the full
spectrum of client-driven needs
- Provide treatment readiness coaching and counseling to clients
to facilitate treatment initiation and completion
- Partner with Outreach Coordinator and alongside outreach team
as needed to perform material distribution, blood draws, and
testing on van during mobile outreach sessions.
- Assist PWIDs with adhering to prescribed HCV treatment
medications and host adherence support groups and peer
support/skill share groups
- Conduct risk assessments and risk reduction plans. Provide harm
reduction counseling on safer injection and vein care strategies,
wound care, overdose prevention, sexual health and HIV/HCV/STI
transmission to PWIDs across sites.
- Train PWIDs in overdose prevention and use of Naloxone.
Distribute Naloxone and complete associated MDPH data collection
and internal data collection.
- Collect and distribute syringes from PWIDs. This includes
safely handling, storing and disposing of syringes, and general
biohazard and infection control protocols
- Administer Naloxone during overdose events or other
- Escort clients to the building's bathroom, ensuring that all
precautions and safety checks are in place.
- Conduct periodic sweeps of the outside perimeter to ensure that
there are no discarded materials and ensure community safety
- Work with team to organize daily operations and programs in the
drop-in center, including opening and closing procedures to help
ensure facilities are clean, safe and welcoming; creating and
distributing harm reduction kits; and restocking and organizing
supplies in the drop-in center
- Participate in restorative justice protocols and support
community advisory board
- Attend community meetings as necessaryEffectively Carry-Out
- Complete appropriate and accurate documentation in a timely
manner, including electronic data collection and forms as
- Participate in one-on-one supervision with supervisor, monthly
clinical supervision, and team meetings.
- Collaborate with internal and external colleagues by performing
- Attend and participate in AAC/Fenway Health
trainings.Participate in Planning and Implementation of New
- Participate in program planning through interdisciplinary team
- Collaborate with clinical and non-clinical providers to provide
quality care and seamless continuum of services
- Attend continuing education seminars, staff in-services, and
stay abreast of relevant literature to maintain familiarity with
trends in prevention services among people who inject drugs. Meet
agency participatory expectations:
- Adhere to all agency and departmental policies and
- Participate in quality assessment and improvement activities as
- Adhere to the highest principles of client confidentiality
- Adhere to established safety policies, procedures and
precautions; enforce agency's policies and clinical procedures,
including safety and crisis procedures.
- Attend all required meetings, in-services and professional
- Maintains professional competence necessary to perform job
responsibilities; maintains and provides agency with records of
continuing education activities
- Perform related duties and projects as required
- BA/BS or two years harm reduction work/lived experience.
- Phlebotomy certification/experience or a willingness to be
trained in phlebotomy required.
- Commitment to practical harm reduction strategies, and drug
user health advocacy and rights
- Ability to manage clinically and emotionally challenging
situations with utmost professionalism, care and discretion
- Ability to work effectively with diverse groups of individuals
and communities at risk for HIV -- especially injection drug users,
men who have sex with men, transgender people, people of color,
those who are foreign-born and may be undocumented, and those who
are homeless or unstably housed.
- Ability to work harmoniously and effectively with colleagues,
patients, clients and vendors across the spectrum of diversity,
including but not limited to race, ethnicity, color, gender
identity, sexual orientation, age, socio-economic status, national
origin and immigrant status, religious or spiritual identity,
disability (physical, mental, emotional and developmental), veteran
status, and/or limited English proficiency.
- Willingness to contribute towards Fenway's efforts in becoming
an anti-racist organization and promoting a culture dedicated to
ongoing development in service of humility, equity, diversity,
inclusion, and belonging, where differences are acknowledged and
- Experience in conflict resolution, crisis de-escalation, and
- Previous experience conducting street level outreach with
- Previous experience implementing group trainings.
- Possesses significant knowledge of health-related social issues
faced by injection drug users.
- Self-directed, motivated and flexible with the ability to work
independently and as part of a team.
- Strong organizational, interpersonal, written and verbal
- Proficient in Microsoft Office and experience with electronic
data collection.Physical Requirements:Ability to meet the following
physical requirements with or without reasonable accommodations:
- Sit at a computer station for extended periods of time
- Ability to keyboard for extended periods of time
- Ability to occasionally lift and move up to 15lbs.
- Work environment involves exposure to potentially dangerous
materials, including bloodborne pathogens, and situations that
require following extensive safety precautions and may include the
use of protective equipmentWe offer competitive salaries, and for
those who qualify, an excellent benefits package; including
comprehensive medical and dental insurance plans, and a retirement
plan with employer match. We also provide 12 paid holidays, paid
vacation, and more.LGBTQIA+ identified persons, Black, Indigenous,
and other people of color (BIPOC), and individuals from other
historically underrepresented communities are strongly encouraged
to apply.Highly experienced individuals may be compensated at a
$23.74-26.10 per hour ($46,300-50,900 per year)
Keywords: Fenway Health, Cambridge , Health Navigator, Other , Cambridge, Massachusetts
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