Host
Company: Barcelona Wine Bar --- Cambridge
Location: Cambridge
Posted on: July 31, 2022
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Job Description:
Job DescriptionWe are looking for a Host to join our team and be
the first point of contact for our guests. Host responsibilities
include greeting guests, providing accurate wait times and
escorting customers to the dining and bar areas. For this role, you
should have solid organizational and people skills to make sure our
guests have a positive dining experience from the moment they
arrive till their departure. You should also be available to work
in shifts.
Ultimately, you'll ensure we provide excellent customer service and
a pleasant dining experience to our guests.
Responsibilities:
o Welcome guests to the venueo Provide accurate wait times and
monitor waiting listso Manage reservationso Escort customers to
assigned dining or bar areaso Provide menus and announce
Waiter/Waitress's nameo Greet customers upon their departureo
Coordinate with wait staff about available seating optionso
Maintain a clean reception areao Cater to guests who require extra
attentiono Answer incoming calls and address customers' querieso
Assist wait staff as needed
Requirements:
o Previous work experience as a Host preferred o Understanding of
restaurant etiquetteo Familiarity with health and safety
regulationso Experience in managing reservationso Demonstrable
customer-service skillso Excellent communication skills (via phone
and in-person)o Strong organizational skills with the ability to
monitor the entire dining and bar areao Experience with a
Reservation Management System is a plusBarcelona Wine Bar has a
mandatory company vaccination policy applicable to current and new
hires. Exemptions for medical and religious reasons will be offered
in accordance with federal, state, or local law.
Keywords: Barcelona Wine Bar --- Cambridge, Cambridge , Host, Other , Cambridge, Massachusetts
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