Design Strategist

Company: Philips
Location: Cambridge
Posted on: June 20, 2022

Job Description:

Job TitleDesign StrategistJob DescriptionEffective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips. Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation.If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.In this role, you have the opportunity to make life betterTo be part of an international design team and play an important role in shaping the growing design consulting practice in North America. By bringing your design thinking and design driven approach into the commercial arena you will support the growth of the company and help to further transform and improve Healthcare through customer engagements.You are responsible for:

• Supporting customer engagement activities together with internal businesses/teams in order to align business strategies with customer needs/signals using a design thinking mindset.
• Identify, propose, and design solutions that may span user experience, technology, architecture, as well as product, software & service design domains.
• Support the creation of tailored propositions aligned to the repositioning of the company in the solutions space, leading to long term strategic partnerships (LPS's) with key customers.
• Be a hands-on facilitation and design process expert, shaping engagements, advising client teams as well as working as a liaison with internal teams to see ideas through to appropriate design and implementation levels across a variety of platforms.
• As required, create or oversee follow-up documentation of client engagements and impact to articulate design value and next steps by relevant stakeholders or Philips personnel.Key communicating & consulting skills:
  • Communicate ideas clearly and persuasively at both an individual and group level.
  • Leverage systems thinking and creative skills (writing/sketching/diagramming/reframing) to simplify complex challenges, make things tangible, and aid in aligning stakeholders towards a common vision.
  • Build relationships and appropriately influence relevant internal teams and direct business contacts to achieve short- and long-term goals.
  • Excited to work with colleagues from a variety of backgrounds (design, business, technical/clinical SME's)
  • Strong facilitation skills, comfortable in a consulting environment with exec-level participantsYou are part ofThe Strategic Design Consulting team, a multi-disciplinary team working with hospitals and health systems across the healthcare continuum to improve patient and staff outcomes and experiences.The Philips Design global creative force of some 400+ professionals is located in our Design studios in Europe, North America and Asia. You will be part of an amazing cross-disciplinary team that includes architects & interior designers, product design, interaction design, service design, people research, communication design, and project management. As part of the Cambridge team, you will be co-located with product managers, R&D scientists and business leaders defining the future of many of Philips' businesses.To succeed in this role, you'll need a customer-first attitude and the following
    • Bachelor or Master degree in product, communication, interaction, and/or business design
    • A minimum of 5 years relevant experience in design strategy, user experience and/or visual design, ideally in a consulting or agency environment
    • A background in communications and content strategy or organizational design is a plus
    • You are comfortable in a consulting environment, facilitating workshops and ongoing engagements with internal and external executive-level participants in a confident, productive manner
    • You understand the role design can play and can articulate how it drives strategic growth for our customers
    • Strategic, systems thinker, with design + business mindset and background
    • Strong visual and/or narrative communication skills
    • Collaborative team player, Self-motivated, pro-active thinker, mentors and coaches others
    • Good verbal and written skills in English
    • Ability to travel to client sitesIn return, we offer youAt Philips, we are driven by our mission to improve the lives of 2 billion people per year by 2025, and every day we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients. If you are interested in driving action to improve patients' lives so they get home healthier and faster and stay there longer, then this position is poised to help you achieve that goal.US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.Our benefits can be found here: https://www.careers.philips.com/na/en/total-rewards-at-philips.How we work at PhilipsOur newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.Our hybrid working model is defined in 3 ways:We believe in the importance of impactful collaboration: There's a certain energy when everyone's in the same room that can heighten idea generation and creative friction needed for problem-solving.We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn't office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis.We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.Why should you join Philips?Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.Visit our careers website to explore what it's like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran#LI-PH1It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
      Equal Opportunity Employer/Disabled/Veteran

Keywords: Philips, Cambridge , Design Strategist, Other , Cambridge, Massachusetts