Admitting Clerk

Company: BANKW Staffing
Location: Cambridge
Posted on: May 16, 2022

Job Description:

Job Description KNF&T Staffing is seeking experienced healthcare support candidates for several full time, contract to permanent Admitting Coordinator roles with our Cambridge-based healthcare client. Candidates for these positions must be fully vaccinated for COVID and proficient in Epic, with the ability to work fully onsite in a fast-paced medical environment. Responsibilities include: 1. Greets patients and visitors. 2. Interviews patients. a. Obtains, verifies, and updates all patient demographic and insurance information. Reviews all patients' insurance cards. Processes patients in accordance with reimbursement guidelines. b. Enters complete and accurate patient data into the hospital information system in a timely manner c. Reviews all necessary forms, consents, policies, and completes all necessary documents for each patient type, all of the time. patients as appropriate. d. Proficient in all hospital information system routines and processes for admission, observation, and registration. e. Collects all appropriate deposits and insurance copayments from patients or family members. 3. Directs patients. a. Provides accurate directions and directs patients to their appropriate destination, with all appropriate paperwork. b. Calls Transport, Volunteer staff or may provide assistance for patients who may require special attention in reaching their destination. 4. Processes patient information and placements. a. Follows established procedures and calls the appropriate nursing unit to provide patient related admission information to determine best bed placement options. b. Insures the appropriate physicians, interns and residents, and nursing staff are notified in a timely manner. c. Contacts other medical facilities to obtain accurate patient and insurance information and completes the transfer process following department guidelines. d. Maintains timely and accurate hospital-wide bed board and bed update information. Develops and utilizes problem-solving skills and takes the initiative to solve problems to obtain timely discharge and transfer information. Involves appropriate management staff as needed. e. Runs a variety of computer-generated reports and schedules in support of the department. 5. Performs a variety of related office duties. a. Answers telephone calls by the third ring and handles inquiries in a professional manner by identifying oneself and the department at the start of each call. Places callers on hold when necessary. b. Utilizes the utmost discretion when releasing any information, especially by telephone. Seeks management's advice as appropriate. c. Receives and distributes messages or transfers calls, as appropriate. Uses paging system appropriately. d. Accurately receives, logs, and processes, admission, maternity, and observation patient booking sheets and attachments. e. Calls physician's offices to obtain any missing information. f. Preadmits patient information into the hospital information system and files completed patient bookings and attachments accurately. g. Follows established procedures and receives urgent booking information by telephone to complete an admission. h. Monitors the office laser printer and processes all computer messages within an acceptable timeframe (10 minutes). 6. Processes patient expirations. a. Receives telephone calls or computer messages of patient deaths and reviews them in a timely manner. b. Ensures the patient's medical record is brought to the department. c. Reviews all deaths for possible medical examiner's notification and contacts physicians/interns/residents, following State Guidelines. 7. Reviews and keeps informed of all updates and changes in hospital, departmental, cashier's office procedures, third-party billing requirements, and regulatory requirements. Incorporates changes into work routines. 8. Contributes constructive ideas and suggestions to improve departmental services. 9. Provides assistance with the orientation and training of new staff to all department functions. Follows orientation plan with manager.

Keywords: BANKW Staffing, Cambridge , Admitting Clerk, Other , Cambridge, Massachusetts