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Principal Product Designer

Company: IBM Computing
Location: Cambridge
Posted on: May 12, 2022

Job Description:

IBM Principal Product Designer in Cambridge , Massachusetts Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role and Responsibilities The IBM SevOne Network Performance Management team is looking for a Principal Product Designer who is passionate and opinionated about user interface design and experience to create usable, capable, and consumable products. As the ranking and lead product designer, you will partner closely with the Office of the CTO and other Product leaders and set the design vision and direction for the entire IBM SevOne NPM offering. This includes SevOne NMS, SevOne Data Insight, SevOne WiFi, SDN and SD-WAN Solutions, Data Cloud and Streaming Telemetry Collector as well as leading design thinking around larger product integrations within IBM Software Networking. You are expected to evaluate and raise the UX, visual and interaction design IQ across all teams, fostering a culture of design around user centered outcomes. You are empowered to continually assess, evaluate and question how to make our products, people and processes better to ensure they are best aligned to ensure we can build products that allow our users to best access, visualize and explore large, complex datasets; intuitively creating insight from analysis. We are seeking out a proactive designer who is willing to challenge the status quo and willing to take on a leadership role. You will use our product set every day and work with customers at huge Fortune 500 companies who leverage our software platforms to assure network and application performance every day. RESPONSIBILITY & QUALIFICATIONS Be hands-on with interaction design, visual design, prototyping and customer research - taking problems from concept to implementation, quickly and iteratively. Licensed to be maniacal about UX. Sweat the details - UI consistency, interactions, and roadmaps/plans. Everything is a prototype; everything can be improved. Deep experience with Figma, tracking product developments, developing high fidelity end to end designs, animated prototypes and Figma hierarchical organization Familiar with modern Software Development concepts, Jira, Gitlab, etc. Conduct user research, light demos and facilitate feedback sessions Lead and mentor cross-functional teams of product managers, software developers, designers, and researchers to maintain and improve a usable, capable, and consumable experience across SevOne products. Own product design at SevOne end-to-end: including new feature discovery via UX research, ideation through every fidelity of UI design and user testing, and validation of high-quality experiences through product testing and QA Present and articulate design process, inspiration, and decisions to internal stakeholders including C-suite executives. Advocate an amazing user experience for our users by becoming an expert in our products and our users' problems. Multiply your impact by mentoring and developing product designers Manage, direct and prioritize design backlog Required Technical and Professional Expertise Enterprise Design Thinking Practitioner Internalized understanding of the NN/g Ten Usability Heuristics Experience with BI, SQL, Graph, performance analysis and data visualization Experience with Application Performance Management (APM), Network Management Systems (NMS) / Operations Support Systems (OSS) Preferred Technical and Professional Expertise Experience working with distributed or remote teams. Experience building or implementing complex design systems Familiarity with Carbon design system Practitioner of product-led growth techniques Start up experience About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners. This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law. Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities. Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone. It's time to define your career. About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: *12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19. *World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals. *Well-being programs to support mental and physical health. *Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.). *Select educational reimbursement opportunities. *Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe. *Giving and volunteer programs to benefit charitable organizations and local communities. *Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: IBM Computing, Cambridge , Principal Product Designer, Other , Cambridge, Massachusetts

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