Sales Support Specialist (Cambridge, MA)
Company: Philips Electronics North America Corporation
Posted on: September 14, 2021
Sales Support Specialist (Cambridge, MA)
You have the opportunity to
Support the sales organization in winning profitable deals and
increasing market share. Key activities include providing
product, clinical, technical, support tools and training to the
field. Provide the commercial teams with the direct support
to order acquisition including presentations to customers and
support at local market exhibitions. Attend tradeshows and manages
customer visits. Support the commercial team with all aspects
of deal strategy including competitive positioning strategy,
pricing strategy, presentation strategy and knowing when to bring
in the right resources to close the deal. Respond to product
configuration and other product questions, competitive information,
and product training. Seek out new ways and projects to drive sales
efficiency and execute these projects.
- Increase the expertise and motivation of the local sales staff
by providing relevant and up-to-date information about the products
and competition, to create and maintain their faith in the
superiority of the products.
- Train the local key specialists on features, applications and
- Support the commercial presence on exhibitions and congresses,
to keep in contact with key customers and visit customers, in order
to maintain good insight in the region/territory and be able to
optimize the support.
- Support the order acquisition process by giving presentations
to potential customers.
- Facilitate communication to field marketing about the
requirements and developments in the region or country that assist
field marketing with the formulation of the marketing plans & tools
for the region and for the central product creation
- Notify field sales team of price changes, product enhancements,
inventory status, lead times, demo, etc. Informs sales teams and
distribution partners relative to product updates, promotion
activity, and market and competitive news.
- Manage discount envelope (price realization) for assigned
regions and/or products.
- Provide strategy and content input for Request for
- Capture, assess and act on win/loss analysis
- Handle non-service customer issues/escalations in support of
- Field Marketing
- Sales Team
- Business Innovation Units (BIU)
- Commercial Operations
- Reports to: Director or Senior Manager Market Support
skills and experience need to be successful in the role
- Competitive and entrepreneurial mind-set to drive sales growth
in new and existing markets
- Proven communication skills and ability to influence colleagues
- Collaborative mindset to work with cross-section of sales,
marketing, analytics resources and Business Innovation Unit.
- Product technical/clinical and market expertise
- Bachelor’s degree in relevant field
- 5+ years in related field preferably in one or more of the
following: sales in high tech or healthcare/med-tech, information
technology or clinical experience.
- Travel 30% of time
- Order Volume
- Price Realization
- Project Impact
Why should you join Philips?
Working at Philips is more than a job. It’s a calling
to create a healthier society through meaningful work, focused on
improving 3 billion lives a year by delivering innovative solutions
across the health continuum. Our people experience a
variety of unexpected moments when their lives and careers come
together in meaningful ways.
To find out more about what it’s like working for
Philips at a personal level, visit the Working at Philips page on our career
website, where you can read stories from our employee blog. Once there, you can also learn
about our recruitment process, or find answers to some of
the frequently asked questions.
It is the policy of Philips to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, citizenship, veteran or military
status or a person’s relationship or association with a protected
veteran, including spouses and other family members, marital or
domestic partner status, or any other category protected by
federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a
diverse workforce. In order to ensure reasonable accommodation for
individuals protected by Section 503 of the Rehabilitation Act of
1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I
of the Americans with Disabilities Act of 1990, applicants that
require accommodation in the job application process may contact
888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran
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Keywords: Philips Electronics North America Corporation, Cambridge , Sales Support Specialist (Cambridge, MA), Other , Cambridge, Massachusetts
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