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Senior Product Designer, Reporting

Company: HubSpot
Location: Cambridge
Posted on: June 12, 2021

Job Description:

We are searching for a thoughtful and passionate product designer with the ability to translate business needs into customer experiences to join an impactful group that builds experiences for HubSpot's customers to track and meet their goals.

Your work will have a major impact on how our customers prove their value to themselves and iterate towards success. This team represents a new business initiative at HubSpot that will require collaboration with design and product leaders throughout the company. We value designers who can not only deliver great experiences with their team, but also communicate vision, decisions and influence the broader product team. Your ability to design for a system, while solving for a specific problem will make you successful in this role. As part of our Reporting Product Group, you'll work directly with designers, product managers and engineers who are passionate about solving for the customer.

We are looking for people who:

  • Effectively make tradeoffs between system designs and point solutions
  • Love partnering with engineers, product managers, writers, and researchers to frame problems and iteratively ship solutions together
  • Fluently organize information and create data-supported design strategies to provide an intuitive, scalable user experience that can be seamlessly adopted by multiple stakeholder groups
  • Are strong at communicating direction and design value through writing, presentations, and visualizing solutions on a spectrum from abstract to concrete
  • Demonstrate facilitation skills and the ability to work with senior stakeholders in multiple groups to secure buy-in
  • Are deliberate and effective about over-communicating the major trade-offs between design concepts and influencing your partners along the way
  • Can partner with researchers (or lead yourself) on studies that impact strategy and problem framing with methods that go beyond usability testing and concept validation

HOW DO WE DESIGN?

Design at HubSpot is both grounded in experience design fundamentals and a deep belief that small autonomous teams are the best way to get excellent work in customer's hands.

  • We value solving for the customer above all else
  • We give each designer the responsibility and ownership to chart the course for their designs throughout the product and across teams. We don't do sign-offs and burdensome documentation.
  • We respect user research and content and work cooperatively with them while designing
  • We carefully lead and maintain a high-functioning, usability-centered design system and design language with our front-end teammates.
  • We're embedded on small teams with engineers and product managers in sane sustainable ratios
  • Learn more about our Design Philosophy: Design System Article

Senior Product Designer

Our Designers are embedded on Product teams. Your goal will be to create simple and powerful reporting experiences that enable our customers to be more successful deriving insights from their data within HubSpot. This is an important role and has serious, measurable business impact. We're looking for UX designers excited to gain more autonomy in their work.

Responsibilities:

  • Partner closely with product management and engineering leads to establish objectives, and key results for their product area
  • Own responsibility for balancing speed, quality and consistency of design alongside objectives that provide significant impact on the customer experience
  • Deeply understand the customer problem and use data and research to inform your design decisions
  • Articulate your design strategy through both written, verbal and visual touchpoints
  • Deliver wireframes, system mapping, and polished visual UI designs
  • Break complex concepts into smaller, more manageable components
  • Provides thoughtful feedback to team design critiques
  • Build lasting relationships across the organization, including cross-product design teams, engineering, product management, and the broader business
  • Ability to work autonomously in a fast-paced tech environment

Top candidates will have

  • Ability to articulate design decisions and ask tough questions to help surface and challenge assumptions. The word "why" comes out of your mouth at least once in every conversation
  • Open communication style that makes it easy to give and receive feedback with the goal of becoming better at what you do and helping the people around you become more successful
  • A deep understanding of how to improve the ease of use of complex software, object-orientated design, information architecture, interaction and visual design
  • You are first and foremost a systems thinker with a strong drive to dig into technically complex product areas to understand the broader system impacting the customer's experience and use those insights to inform your design thinking
  • Experience working closely and collaboratively with developers and product managers in a fast-paced environment. Teamwork is central to how you get work done and you know how to build strong working relationships.
  • Experience with designing reporting, analytics, or data visualization products or designing for sales, marketing or customer support teams is a plus.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work through. If that sounds like something you'd like to be part of, we'd love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information.

Keywords: HubSpot, Cambridge , Senior Product Designer, Reporting, Other , Cambridge, Massachusetts

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