Intern Service Design
Cambridge, MA - Summer
Are you interested in an Intern opportunity with Philips? We
welcome individuals who are currently pursuing (or have recently
completed) an undergraduate (BS) and/or graduate (MS) degree to
participate in paid intern opportunities at our sites across the
US. Through these roles you will gain meaningful, hands-on
experience in engineering for a HealthTech company.
If you are a Colorado resident and this role is a
field-based or remote role, you may be eligible to receive
additional information about the compensation and benefits for this
role, which we will provide upon request. You may contact
888-367-7223, option 5, for assistance.
You are responsible for
As a Service Designer, you are responsible for development of
design ideas from basic concepts through to fully detailed design
solutions. You work as part of a global multi-disciplinary team to
create meaningful and innovative solutions.
Understanding people and healthcare context
You use appropriate and effective research skills to increase
domain knowledge and to inform meaningful and innovative
You help to analyze required information to form a relevant
understanding of context (domain, business, market, emerging
contexts, related trends, target groups, etc.) and define and
articulate relevant insights.
Articulate relevant and meaningful service propositions
You help to create surprising and relevant scenarios/ themes/
concepts/visions that explore potential or articulate a holistic
brand experience, based on contextual understanding
Collaboratively develop service blueprints that integrate user
needs analysis (i.e. experience flows), multiple touch points and
back-end service delivery systems, processes and capabilities
Build prototypes that communicate ideas clearly and persuasively
at an individual and group level
Make it happen
Collaborate with business partners to design internal systems
and processes, to manage and deliver multiple services.
Collaborate with team members and suppliers via the most
appropriate communication/influencing style.
Build relationships and appropriately influence relevant
internal teams and direct business contacts in the adoption of a
human-centered approach to designing, building, and delivering
Develop stakeholder relationships and build networks to achieve
short- and long-term goals.
To succeed in this role, you should have the following
skills and experience
To succeed in this role, you should have the following skills
You have or are working toward Bachelor or Masters degree in
Design (e.g. Service, UX, Interaction Design)
A good understanding of Design thinking and development
processes (e.g. primary research, analysis & framing,
solutions-based ideation, rapid prototyping and
A strong ability to help visually simplify complex sets of
A strong aesthetic and visual sensitivity.
Confident ability to facilitate and collaborate
Passionate about innovation and solutions thinking
An affection with healthcare and personal health.
Strong presentation, verbal and written skills.
Strong understanding of the value of design and brand.
In return, we offer you
The ability to collaborate with, learn and grow from colleagues
in a highly complex, global organization where you can use your
strengths to help drive strategic business initiatives for Philips.
Additionally, we provide you a dynamic working environment in an
innovative business, paired with a competitive salary, excellent
benefits, and a supportive atmosphere where you can sharpen your
talents with new challenges and career opportunities.
US work authorization is a precondition of employment. The
company will not consider candidates who require sponsorship for a
Why should you join Philips?
Working at Philips is more than a job. Its a calling to create a
healthier society through meaningful work, focused on improving 3
billion lives a year by delivering innovative solutions across the
health continuum. Our people experience a variety of unexpected
moments when their lives and careers come together in meaningful
ways. Learn more by watching this video.
To find out more about what its like working for Philips at a
personal level, visit the Working at Philips page on our career
website, where you can read stories from our employee blog. Once
there, you can also learn about our recruitment process, or find
answers to some of the frequently asked questions.
It is the policy of Philips to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, citizenship, veteran or military
status or a persons relationship or association with a protected
veteran, including spouses and other family members, marital or
domestic partner status, or any other category protected by
federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a
diverse workforce. In order to ensure reasonable accommodation for
individuals protected by Section 503 of the Rehabilitation Act of
1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I
of the Americans with Disabilities Act of 1990, applicants that
require accommodation in the job application process may contact
888-367-7223, option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran