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Assistant Director, Alumni and Development Services Administration

Company: Harvard University
Location: Cambridge
Posted on: May 3, 2021

Job Description:

53795BRAuto req ID:53795BRJob Code:358057 Admin Pro/Indiv Contrib Location:USA - MA - Cambridge Business Title:Assistant Director, Alumni and Development Services AdministrationSub-Unit: Salary Grade (arvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications: + College degree strongly preferred + Four or more years of related experience Additional Qualifications and Skills: + Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests + Demonstrated professionalism and customer-oriented attitude + Experience successfully managing projects in collaboration with multiple stakeholders, including senior organizational leaders. + Proficiency with Microsoft Office and experience working with databases, preference for experience with ADVANCE. Willingness and ability to learn new systems as necessary + Ability to utilize, manage work in, and report out of workflow software, such as ServiceNow and Work Front + Discretion and past experience working with confidential data + Excellent interpersonal skills, and the ability to field complicated donor and colleague inquiries + Ability to work both independently and as part of a team Sound judgment, analytical skills, and decision-making capability + Excellent written and verbal communication skills Additional Information:This position requires a 3 month orientation and review period. Please include a cover letter with your application. About Harvard University Harvard University, based in Cambridge and Boston, Massachusetts, was established in 1636 and is the oldest institution of higher education in the United States. The University is home to over 20,000 students and employs 18,000 people, making us the fifth-largest employer in Massachusetts. Harvard is a special place, filled with diverse, energetic, and talented people who are driven to grow and succeed. By working here, you join a vibrant community that advances Harvards world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. Why AA&D? We are a dedicated team of 400 alumni affairs and development professionals supporting Harvards advancement activity through roles that include front-line fundraising, alumni and volunteer engagement, technology, events, communications, prospect management and research, business process, talent management and many other areas. Harvards Alumni Affairs and Development team inspires and galvanizes alumni, friends, and members of the University community to support Harvard through philanthropy, governance, and active engagement. AA&D believes a workplace that reflects the diversity of our society and our ever-evolving University constituency makes us a stronger and more effective organization. Our goal is to create an environment of respect that values the many talents, perspectives, and experiences of our community, to deliver the strongest possible results by incorporating diverse perspectives into our daily work, and to make AA&D a great place to work for everyone. AA&D strives to live our values of respect, inclusion, trust, collaboration, innovation and sharing of information in our daily interactions and our work. To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at arvard.edu/. Discover AA&D and Harvard University Benefits + Opportunities for internal advancement + A creative, high- energy, collaborative environment + Generous Vacation, Sick, Personal, and Holiday pay + Medical, Dental and Vision benefits starting on your first day + University-funded retirement plans + Tuition Assistance Program + Transportation benefits to help with your daily commute + Health and wellness discounts, memberships and programs Additional benefits can be found at arvard.edu/totalrewards. Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Credit, Criminal, Education, IdentityJob Function:Alumni Affairs and Development, General AdministrationJob-Specific Responsibilities: + Investigate, research, and advise on process and policy improvements related to gift acceptance and administration, connecting with offices around the University and with peer institutions. + Lead change management efforts for federal requirements, internal Harvard policy, and other compliance initiatives with impacted individuals/groups across the University. + Develop and facilitate training and education on new processes and policy roll out for ADS services. Assist in the preparation (strategic direction, content, execution) of presentations for Senior Director and ADS leadership. + Serve as a project lead in the development of gift administration strategy and documentation, with a particular focus on cross-University donors with complex giving at the highest levels ($10M+). Identify and collaborate with key senior level University stakeholders to implement solutions that improve donor services. + Manage ADS department administration, including internal and external communications (e.g. calendar and fiscal year-end deadline memos), and team staff meetings and trainings. Primary supervisor for Staff Assistant, ADS. + Oversee ADS section of the AA&D internal intranet, The Source, drafting and organizing content and coordinating with ADS subject matter experts to ensure information is up-to-date, relevant, and helpful for our internal partners. + Work with University Risk Management Services, the Harvard Depository, and technical services to ensure appropriate document retention and storage compliance for all University donor and giving documentation. School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:This position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic this position will be remote until further notice. Alumni Affairs and Development (AA&D) comprises the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, and the Harvard Alumni Association (HAA). There is a unique relationship between the University and the FAS fundraising operations, resulting from a long history in which University fundraising ultimately grew out of College fundraising. AA&D Resources AA&D Resources encompasses teams that support all units across AA&D plus all schools and units across the University. AA&D Resources includes Technology and Support Services (ATSS), Business Process and Operations, Alumni and Development Services (ADS), Administration and Finance, Events, Communications Creative Services, Research and Prospect Management, Human Resources, and the AA&D Talent Program. This full-time exempt position works in close coordination with Senior Director, Alumni Development Services (ADS) for project management of work that crosses ADS sub-departments and relevant Harvard offices. The Assistant Director, ADS Administration fulfills critical University-wide needs for information and policy socialization, education and training, communication, and coordination across departments, schools, and units. The Assistant Director is responsible both for discrete, independent projects, as well as those in support of the Senior Director and the ADS department overall. The Assistant Director must be proactive and comfortable forging new pathways; self-directed; a strong project manager; have a demonstrated ability to build relationships; and possess excellent verbal and written communication skills.

Keywords: Harvard University, Cambridge , Assistant Director, Alumni and Development Services Administration, Other , Cambridge, Massachusetts

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