Head of Consumer Experience Design
Company: Sanofi
Location: Cambridge
Posted on: April 6, 2021
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Job Description:
The health and safety of our employees and candidates is very
important to us. Due to the current situation related to
the--Coronavirus (COVID-19), we're leveraging our digital
capabilities to ensure we can continue to recruit top talent. As
your application progresses, you may be asked to use one of our
digital tools to help you through your recruitment journey. If so,
one of our--colleagues will explain how these tools will be used
throughout the recruitment process and will be on hand to answer
any questions you might have. Cambridge, Massachusetts, Toronto,
Canada From Research and Development to Sales and Marketing, Sanofi
offers a wide range of possibilities. Discover our open positions
and become a health journey partner. Do you have what it takes for
a successful career with Sanofi? The Head of Consumer Experience
(CX) Design, will own the vision and responsibility of providing
the world-class user experiences design globally for Sanofi
products and its ecosystem. You will provide the strategic design
direction and vision for the next generation digital health
experience efficaciously. You are responsible to deliver experience
design solutions for Sanofi patients, customers and staffs to work
seamlessly and easily across products and help deliver the brand
promise. You collaborate effectively with a variety of business
leaders, technology leaders, product managers, corporate branding,
and other key stakeholders to develop large growth businesses and
maintain design operations. You will identify and set product
strategy, envision complex UX ecosystems, and inspire teams to push
the boundaries of what's possible. You will possess a clear vision
of the future of user experience and pursue forward-thinking
design. Responsibilities Global Design leader responsible for all
design functions, departments, and locations.-- Influential leader
representing Design across the business, including but not limited
to all product and service development functions; responds to
organizational changes as they occur. Lead and develop and
best-in-class Design leadership team; establish and exemplify
leadership norms for the entire organization.-- Integrate Design
within the Consumer Experience and digital development process and
be an advocate for design within Digital, partner organizations and
stakeholder groups.-- Affect deep levels of change in terms of how
design functions with its peers in Global Business Units, Product
and Engineering.-- Ability to communicate effectively with a large
organization, leadership team, and individuals. Can flex and adapt
to audiences at all levels and across stakeholders/partners. Drive
operational and execution excellence, while leading creative and
holistic thinking at scale across diverse product releases,
platforms. Ensure Design brings the best creative thinking to the
product/business/customer with consistency and within committed
timeframes.-- Work closely with direct and indirect team members to
define, document and maintain our overall user experience strategy,
rollout, and maintenance for Sanofi products and digital solutions.
Set the tone and vision for behaviors that align with company
values, foster collaboration, achieve results, and are inclusive.--
Possess a forward-thinking capacity and the demonstrated ability to
motivate teams both inside and out the department to follow and
invest in their ideas.-- Sets direction, shapes the organization,
and manages resources (financial, people, technological, etc), in
alignment with organizational vision and company priorities.--
Ultimate responsibility for developing internal talent within and
recruiting top talent to the Sanofi's CX Design organization. This
includes leading community facing aspects of the Sanofi employee
experience.-- Embody excellence in product design at all levels.
Represent the department at the highest levels within the company
and influence product and brand direction. Key Qualifications
Bachelor's degree or equivalent work experience in Design, HCI or
related field.-- Master's degree in relevant field a plus 15+ years
building, managing and mentoring a team of researchers and
designers, including senior level and lead designers at large
enterprise size creative/design management experience is a must 20+
years--of experience in the design of multi-device
software/applications-- Solid understanding of how to test, measure
and refine designs based on customer feedback and market data.--
Previous experience implementing a Human-Centered Design
methodology in product development.-- Strong leadership skills
enabling the design team's creativity and drive to continually
improve their work.-- Visionary with a portfolio that demonstrates
the balance of business, user needs and analytics with design
aesthetic execution is a must to be considered for this position
Embody a strong and effective creative point of view inside the
organization. Excellent verbal and written communication skills
with Excellent communication skills with the ability to listen,
articulate positions, and advocate designs. Must be a vibrant and
engaging communicator who can present concepts and ideas to all
levels of the company Familiarity with pharma/health technology is
a plus. Strong attention to detail, especially in crafting the
ideas, education across different functional teams and following
through with successful execution.-- You bring the ability and
interest to help lead cultural shifts in the organization including
Digital transformation.-- You are a vibrant and engaging
storyteller with strong business communication and presentation
abilities to all levels of the company. You have an intellectual
curiosity that inspires others around you. Sanofi Inc. and its U.S.
affiliates are Equal Opportunity and Affirmative Action employers
committed to a culturally diverse workforce. All qualified
applicants will receive consideration for employment without regard
to race; color; creed; religion; national origin; age; ancestry;
nationality; marital, domestic partnership or civil union status;
sex, gender, gender identity or expression; affectional or sexual
orientation; disability; veteran or military status or liability
for military status; domestic violence victim status; atypical
cellular or blood trait; genetic information (including the refusal
to submit to genetic testing) or any other characteristic protected
by law. #GD-SA
#LI-SA At Sanofi diversity and inclusion is foundational to how we
operate and embedded in our Core Values. We recognize to truly tap
into the richness diversity brings we must lead with inclusion and
have a workplace where those differences can thrive and be
leveraged to empower the lives of our colleagues, patients and
customers. We respect and celebrate the diversity of our people,
their backgrounds and experiences and provide equal opportunity for
all. Join our Talent Network and get Sanofi communications
delivered to your inbox. By submitting your information, you
acknowledge that you have read our privacy policy and consent to
receive email communication from Sanofi.
Keywords: Sanofi, Cambridge , Head of Consumer Experience Design, Other , Cambridge, Massachusetts
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