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Sr. Specialist, Brand/Horizontal

Company: Pegasystems
Location: Cambridge
Posted on: February 24, 2021

Job Description:

Location: US - Massachusetts - Cambridge Meet Our Team: You will work with the Agency@Pega shared services teams, regional marketing teams, external vendors, internal channel experts and content producers to create high quality programs that increase engagement and optimize cost through methodical planning, execution, and post-program retrospectives. Picture Yourself at Pega: This position is essential in achieving customer engagement at scale as Pega advances its Brand and Horizontal Programs. Through superior planning, and program/project management techniques this position creates world-class customer engagement experiences with high quality, on-time and under budget. The role directly supports the Content Team and focuses on managing multiple 6-9 month concurrently running research projects that require coordination with the shared services teams regional marketing teams, external vendors, internal channel experts and other content producers to drive customer engagement at scale. What You'll Do at Pega:

  • Project manage Brand and Horizontal programs for the Content Team ; build trust with stakeholders, align cross functional teams around a clear scope of work, process workflow, timeline and budget.
  • Serve as the centering team player between shared services teams, external vendors, and the signature research program owner
  • Optimize Brand and Horizontal program development practices through methodical planning, execution, and post-program retrospectives
  • Ensure compliance and integrity in all activities and ensure programs are compliant with Pega brand identity at all times
  • Collaborate with cross-functional peers across the marketing organization to share best practices and lessons learned
  • Support the maturity of Brand and Horizontal program development practices at Pega Who You Are: You love seeing a plan come together to make something big happen. With experience in a corporate marketing or agency environment, you know what it takes to turn an inspiring brief into a thorough and rigorous plan and then drive it to get results. You are comfortable navigating relationships across internal and external stakeholders; you have an instinct to identify risks and reach compromises to resolve them; and, you're not afraid to go deep in the details to do so. Your strong client service orientation and instinct to "do the right thing" in unfamiliar situations is balanced with a passion for operational excellence through creative problem solving and standard work. What You've Accomplished:
    • 3+ years-experience project managing complex events and digital programs
    • Strong project management, work prioritization, leadership, facilitation and relationship building skills
    • Experience developing project and/or campaign briefs and-- managing project timelines
    • Outstanding written and verbal communication skills
    • A track record of effectively collaborating with diverse teams and delivery organizations to meet project goals with proactive risk identification and mitigation skills
    • Strong client service orientation and instinct to "do the right thing" in unfamiliar situations
    • Passion for operational excellence through creative problem solving and standard work
    • Bachelor's degree in marketing, communications or management of information systems
    • Experience with Marketing Agency service delivery model
    • Familiarity with Agile, Scrum, Kan Ban, Lean/Six Sigma principles is a plus Pega Offers You:
      • Gartner Analyst acclaimed technology leadership across our categories of products
      • Continuous learning and development opportunities
      • An innovative, inclusive, agile, flexible, and fun work environment
      • Competitive global benefits program inclusive of pay + bonus incentive, employee equity Job ID: 12866 As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
        Accessibility - If you require accessibility assistance applying for open positions please contact PegaApplication@pega.com .Labor Condition Applications
        GDPR Candidate Privacy Notice
        Pegasystems Limited UK Gender Pay Gap Statement By providing a password, you will become a Pega Digital Community Member and be able to track your application status Receive periodic emails on key analyst reports, Pega events and important news. You can unsubscribe at any time. Upload your Resume Allowed file types are DOC, DOCX, PDF, TXT (2MB max) Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world's leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we've built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients' employees and customers can get back to what matters most.

Keywords: Pegasystems, Cambridge , Sr. Specialist, Brand/Horizontal, Other , Cambridge, Massachusetts

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