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Director, Global Clinical Services Category Leadership

Company: Biogen
Location: Cambridge
Posted on: September 17, 2020

Job Description:

Director, Global Clinical Services Category Leadership Cambridge, MA

Full-time

Region: US

Job Description Global Business Services and Business Optimization

The Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen’s business processes to set a platform to scale global operations, fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements.

The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers.

The GBS Business Optimization team will champion building a continuous improvement culture that other parts of the organization will recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and “can do” attitude.

Director, Global Clinical Services Category Leadership

• Reporting to Senior Director, Clinical and Scientific, the Director, Global Clinical Services Category leads a team of 3 category managers and is a member of Clinical and Scientific categories leadership team accountable for $400M in spend for Global Clinical Services Category covering the following sub categories:

• Regulatory and Compliance

• Provide leadership on the global Clinical category and ensure Procurement leadership understands priorities and needs for category under responsibility. Make recommendations to leadership from a customer standpoint, by aggregating the voice of the internal customer.

• Ensures resourcing and bandwidth to meet the business needs

• Identifies and leads CI initiatives in partnership with stakeholders

Category Management:

• Lead the global Clinical category and sub category leaders to develop and implement sub category strategies for Clinical Research, Clinical Support Services, Pharmacovigilance, Regulatory and Compliance

• Responsible for performance managing and continually improving Clinical category strategy

• Support globalization of processes to drive efficiency, leverage, and savings in partnership with International Procurement Lead

• Leads cross-functional teams using spend data analytics, market research, benchmarks, and cost modeling to identify and leverage high value opportunities that deliver innovative and sustainable value, operational efficiencies and risk mitigation to the business

• Partners with senior stakeholders to build relationships that facilitate realization of business value and savings

• Continually monitors the market to understand leading practices and changes in market conditions

Sourcing:

• Develops and implements sourcing, negotiating and contracting strategies to achieve category goals

• Develops and improves strategy for catalogs, buying channels, and sourcing playbook development

• Ensures efficiency of events through appropriate use of buying channels, catalogs, and RFx events and champions ongoing continuous improvement.

• Ensure category analysts and procurement operations are aligned to category strategy/plan to maximum value

• Responsible for supplier management activities include issue resolution. Ensuring the appropriate level of oversight, direction, development, and compliance to contracted terms based on the defined criteria

• Serves as a supplier relationship manager for critical suppliers

• Responsible for supplier evaluations including understanding capabilities and risk prior to and during the relationship

Stakeholder Management:

• Responsible for business stakeholder management by working collaboratively and representing all procurement – direct, indirect, strategic and transactional activities – to the respective businesses.

Performance Indicators:

• Spend under category management

• Category performance metrics (from category plan)

• Sourcing events planned v. executed

• Diversity spend

• Innovation projects, value created from supply base

• Customer satisfaction and business partner feedback

• Implemented CI and associated value

• Organizational health metrics and action plan implementation

Qualifications • 12-15 years procurement experience

• Accomplished in category management (8years+) and has Clinical category expertise for (5years+)

• Strong experience with negotiation of contract and commercial terms and conditions and able to coach others (8years+)

• Strong leadership and collaboration skills with ability to build effective relationships and influence peers and key stakeholders.

• Excellent interpersonal, motivational and leadership skills

• Communicates and influences effectively, with the ability to motivate and influence others inside and outside of own function

• Ability to deal with change and ambiguity effectively

• Strong project management skills with ability to plan tasks, assign resources, manage progress, remove barriers, manage change, resolve conflict, build consensus, and motivate team members across multiple projects concurrently (5years+)

• Excellent communication skills with the ability to tailor messages to the given audience. Can present information in a clear and concise manner

• Ability to prioritize, organize and multitask in a flexible, fast-paced and challenging environment

• Strong global leadership & influence skills that inspire trust, collaboration, operational excellence (5years+)

• Strong process and cost improvement skills

Education:

• University degree or the equivalent combination of education and experience required; advanced/graduate degree preferred.

Additional Information All your information will be kept confidential according to EEO guidelines.

Director, Global Clinical Services Category Leadership

Keywords: Biogen, Cambridge , Director, Global Clinical Services Category Leadership, Other , Cambridge, Massachusetts

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