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Sr Principal Consultant - Advanced Customer Support - NetSuite Services - Manufacturing Vertical

Company: Amazon Workforce Staffing
Location: Cambridge
Posted on: September 17, 2020

Job Description:

Sr Principal Consultant - Advanced Customer Support - NetSuite Services - Manufacturing Vertical Company: Oracle

Location: Cambridge

Posted on: September 12, 2020

Job Description:

Oracle Sr Principal Consultant - Advanced Customer Support -NetSuite Services - Manufacturing Vertical in Cambridge ,Massachusetts An experienced consulting professional who has abroad understanding of solutions, industry best practices, multiplebusiness processes or technology designs within aproduct/technology family. Operates independently to providequality work products to an engagement. Performs varied and complexduties and tasks that need independent judgment, in order toimplement Oracle products and technology to meet customer needs.Applies Oracle methodology, company procedures, and leadingpractices.

Operates independently to provide quality work products to anengagement. Performs varied and complex duties and tasks that needindependent judgment, in order to implement Oracle products andtechnology to meet customer needs. Applies Oracle methodology,company procedures, and leading practices. Demonstrates expertiseto deliver functional and technical solutions on moderately complexcustomer engagements. May lead the solution design andimplementation aspects of engagement(s) ensuring high quality,integrated software solutions within constraints of time andbudget. May act as the team lead on projects, providing coaching,guidance and feedback to develop skills of team members.Effectively consults with management of customer organizations.Participates in business development activities. Develops and leadsdetailed solutions for moderately complex projects.

6-8 years of experience relevant to this position including 3-4years consulting experience preferred. Undergraduate degree orequivalent experience preferred. Product or technical expertiserelevant to practice focus. Ability to communicate effectively.Ability to build rapport with team members and clients. Ability totravel as needed.

Oracle is an Affirmative Action-Equal Employment OpportunityEmployer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, nationalorigin, sexual orientation, gender identity, disability, protectedveterans status, age, or any other characteristic protected bylaw.

The Advanced Customer Support team of Oracle NetSuiteProfessional Services is seeking a senior-level consultant, ideallywith Manufacturing vertical market expertise. This direct-hireposition can be home-office based in most major US and Canadiancities, and requires moderate travel.

Oracle NetSuite is reinventing the engagement model for ourgrowing installed base of valued Customers. Specifically, theAdvanced Customer Support (ACS) offering has been created toprovide an umbrella subscription service - our first-everqualifying as cloud annual recurring revenue (ARR) - that providesfunctional and technical ERP sustainment to drive continuousNetSuite improvement and value. Our team primarily fulfills thecritical initial months of the service backstopped by ourindustry-leading SuiteReview methodology. With well over onethousand Customers already under management and the acceleratedenrollment of new Customers, we are adding significant headcount inNorth America to meet demand. If you have a passion for helpingCustomers unlock the potential of their NetSuite investment and injoining a dynamic, fast-paced and highly strategic team, we wouldlike to hear from you!

Responsibilities include:

Participate in the identification and documentation of customers NetSuite value gaps leveraging our proprietary SuiteReviewmethodology

Participate in driving the approach to remediate gaps, andconsensus with the Customer of same

Work with customers to remediate highest priority gaps

Architect solutions for complex business requirements, which mayinclude configuration and/or integration and/or technicalcomponents, in partnership with our dedicated Technical Services(TS) team

Define detailed functional requirements for automations andintegrations to NetSuite

Work with TS team to design and unit test automations andintegrations

Perform quality reviews of deliverables developed by other teammembers

Continue to increase product knowledge and pursue relevantcertifications

Collaboration with other ACS teams, including Technical AccountManagers (TAMs), TS, TS, Point-of-sale (POS), Commerce, OpenAir,and Premier and/or Platinum Support

Follow essential internal business processes aligned towarddelighting our Customers

Preferred Qualifications include:

6 years of overall relevant domain experience in one or more ofNetSuite s core vertical markets (e.g. Supply Chain Management,Operations, Manufacturing, Warehouse Distribution)

Strong NetSuite ERP experience /- competing ERP offerings may beconsidered/

2 years external consulting role experience with sustainedC-suite interactions

Experience with defining requirements for complex customizationsand integrations

Proven custom development analysis, design, and testingskills

Ability to evolve Customer business processes based on leadingpractices

Project and/or team leadership experience

Finance and/or Accounting professional and/or academicbackground a plus

NetSuite ERP Consultant or other relevant product certificationsa plus

Ability to leverage a team of people with a broad range offunctional, process, change management, and technical skills

Ability to synthesize information into a coherent story,strategic vision, and implementation roadmap

/At Oracle, we don t just value differenceswe celebrate them. Were committed to creating a workplace where all kinds of people worktogether. We believe innovation starts with diversity andinclusion./

/

/

Job: *Consulting

Organization: *Oracle

Title: Sr Principal Consultant - Advanced Customer Support -NetSuite Services - Manufacturing Vertical

USA Cares exists to help bear the burdens of service byproviding post-9/11 military families with financial and advocacysupport in their time of need.

USA Cares is a national 501(c)(3) non-profit, charitableorganization based in Kentucky and registered with the IRS.

Keywords: Oracle, Cambridge , Sr Principal Consultant - Advanced Customer Support - NetSuite Services - Manufacturing Vertical, Other , Cambridge, Massachusetts

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Keywords: Amazon Workforce Staffing, Cambridge , Sr Principal Consultant - Advanced Customer Support - NetSuite Services - Manufacturing Vertical, Other , Cambridge, Massachusetts

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