LP Delivery Specialist - Gold Star FS - Cambridge, IL COMPANY:
Gold Star FS
LOCATION: Cambridge, IL
PURPOSE AND SUMMARY STATEMENT
Delivers bulk LP through-out established territory, and promotes
LP services and programs offered by Gold Star FS.
ESSENTIAL JOB FUNCTIONS
Delivers bulk LP to customer’s home, farm or place of business,
providing a high level of customer service and support.
Efficiently manage and maintain assigned territory utilizing
degree day card system, and wEBS (Web Enabled Billing System)
Understands and enforces company credit policy.
Records sales and delivery information, maintains updated and
accurate customer information in wEBS database.
Communicate details of services and programs offered to
customers and prospects.
Follow up on, and resolve customer complaints in a timely
Provide and explain promotional material with customers and
Perform service work, installing propane tanks, conducting leak
checks and other tasks as necessary.
Promote safety and safety standards outlined in company policy
and procedure manuals.
Work with facility team to build unity and help accomplish
Display good judgement, positive attitude, and enthusiasm in
dealing with customers prospects and employees.
OTHER JOB FUNCTIONS
Responsible for maintaining the assigned vehicle according to
company standards, adheres to the uniform policy, and maintains the
appropriate professional image.
Attend meetings as requested.
Submit required reports promptly as requested by supervisor and
communicates activities in trade territory on a regular basis.
Perform all other duties as assigned.
Normally requires a high school diploma or equivalent and
demonstrated reasoning ability to solve practical problems and
handle customer inquiries and concerns as well as possess a
Must be able to obtain and maintain a Commercial Driver’s
License (CDL) with hazmat, tanker and air brake endorsements and
maintain a satisfactory driving record.
Must attend and successfully pass required Propane Delivery and
Service Training (CTEP) in required time frame. Regularly attend
refresher training classes and IPGA meetings as deemed
Must be willing to work hours beyond those considered “normal”,
as well as be part of an on-call rotation.
Must be able to work in extreme conditions, including adverse
weather, chemicals and dust.
Must be able to meet the physical demands of the role, up to and
including lifting a minimum of 50 pounds.
OTHER SKILLS & ABILITIES
Basic computer skills and the ability to utilize technology.
Candidate must have the ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common
fractions, and decimals, must also have the ability to compute
rates, ratios and percentages
Must have the ability to read, analyze and interpret technical
procedures, and government regulations. Requires the ability to
carry out written and oral instructions, and follow technical
diagrams. Should be able to effectively present technical
information as well as respond to questions from managers,
customers and the general public
Ability to balance a demanding work schedule with personal
Good communication, persuasion and team work skills.
Strong mechanical aptitude and problem solving skills
Nearest Major Market: Davenport
Nearest Secondary Market: Moline
Job Segment: Logistics, Database, Operations, Customer Service,