Utilization Management Correspondence Coordinator in Boston, MA
at Integrated Resources, Inc Job Description Position: Utilization
Management Correspondence Coordinator
Location : Remote/Charlestown, MA
Duration: 06+ Months contract(possible extension)
Responsibities: Gathers information from the clinical
documentation system and the clinical staff who have reviewed a
Organizes the information into messages appropriate for member
receipt and for provider receipt.
Initiates follow up with clinical staff when clarification is
required. Identifies the appropriate letter template and
transcribes information from the messages onto the template.
Generates final letter(s) and mails or transmits electronically,
Maintains mandated time-frames and quality standards.
Collaborates with supervisor to identify and implement process
Provides excellent customer service.
Other duties as assigned.
High school diploma or equivalent Education Preferred/Desirable:
Experience Required: At least 1 year of general clerical
experience At least 1 year generating professional correspondence
using Microsoft Word
Experience Preferred/Desirable: At least 1 year in a health
insurance or medical office Regular exposure to/use of medical
terminology Microsoft Excel Certification or Conditions of
Employment: Pre-employment background check Competencies,
Skills, and Attributes: A willingness to learn, follow
directions and work compatibly with others
Ability to prioritize work Strong oral and written communication
skills Detail oriented with excellent proof reading, data entry and
Regular and reliable attendance is an essential function of the
position Work is normally performed in a typical interior/office
work environment No or very limited physical effort required; no or
very limited exposure to physical risk Ability to work OT during
peak periods Other: Other duties as assigned
Skill in operating/using standard office machines/equipment