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Takeda fosters a collaborative and stimulating work environment
filled with opportunity and the chance to make a difference in
people's lives. It is a workplace driven by integrity, one of
Takeda’s long-held values that extends to both the patients we
serve and our employees who develop and deliver medicines. Across
our company, Takeda employees bring together diverse strengths that
together create a stronger whole.
As one of the world’s leading biopharmaceutical companies,
Takeda is committed to bringing Better Health and a Brighter future
to people worldwide. We aspire to bring our leadership in
translating science into life-changing medicines to the next level,
in our core focus areas; oncology, gastroenterology, neuroscience,
rare diseases, plasma-derived therapies, and vaccines. The Greater
Boston Area is headquarters to many of our Global and US business
We are a passionate team doing important work that impacts
patients’ lives. If you are driven to create better health and a
brighter future, join us!
Success What makes a successful member of our team? Check out
the traits we’re looking for and see if you have the right mix.
Life at Takeda A Global Top Employer Recognized for our culture
and way of working, we’re one of only select companies to receive
Top Global Employer ® status for 2020.
Job ID R0022902 Date posted 09/10/2020 Location Cambridge,
Are you looking for a patient-focused, innovation-driven company
that will inspire you and empower you to shine? Join us in our
Cambridge, MA office.
At Takeda, we are transforming the pharmaceutical industry
through our R&D-driven market leadership and being a values-led
company. To do this, we empower our people to realize their
potential through life-changing work. Certified as a Global Top
Employer, we offer stimulating careers, encourage innovation, and
strive for excellence in everything we do. We foster an inclusive,
collaborative workplace, in which our global teams are united by an
unwavering commitment to deliver Better Health and a Brighter
Future to people around the world.
Here, you will be a vital contributor to our inspiring, bold
For the Takeda global scientific community who aspire to deliver
transformative medicines to patients Scientific Informatics is the
technology leader, with domain specific expertise, that provides
innovative platforms and technologies to improve both operational
efficiency and data-driven decision making. As an embedded partner
Scientific Informatics is at the leading edge of both science and
technology and proactively reacts to the changing scientific
environment and needs of researchers in an agile fashion to deliver
timely, value-adding solutions.
The Digital Advisory Board programs aim to ensure our growing
data is easily accessible to everyone so we can help our patients
and HCPs faster and more effectively.
Enterprise Data Backbone - The Enterprise Data Backbone provides
the most user-friendly real-time data for all our internal and
external stakeholders, accessible through self-service tools.
We will transform the way we gather and use insights by
integrating completely new types of data to better support our
patient and others in the healthcare system. We will build
capabilities to gather real world data outside of clinical trials
in ways we have not been able to do so far.
We will make data more easily accessible across Takeda and find
a way to share it so that we don’t keep re-inventing the wheel. We
will push ourselves to think beyond our normal constructs of
clinical trials or today's supply chains.
We will explore a future where we get data from all corners of
the world – digital communities, wearable devices, social media,
surveys, for a, consumer data combined with hospital, pharmacy and
EMR data. We will unlock innovation across the development life
cycle supporting accelerated clinical development, reducing
clinical trial costs, etc.
The Head of Service Engagement Management is the backbone the
execution of data programs at Takeda and will oversee and develop a
service delivery model, on which Takeda can accelerate by aligning
the organization to a cost effective and competitive service and
solution data strategy. Is a seasoned leader in technical,
transformational executions and will advocate and provide the
business with answers on technical, operational and functional
questions that can be solved using data technologies.
Drive and lead a service delivery strategy on data aligning
different approaches for the business aligned to the complexity,
scale and re-usability of data combined with an efficient and
result driven delivery and implementation.
Shape and design the data frameworks to systematically engage,
assess, profile, measure, decide and deliver on the customer needs
Shape and lead the design of a data implementation roadmap based
on the initial and future data services containing practical and
usable framework driven formats; will drive and convince business
partners in the value proposition, the approach, the implementation
and the efficiencies and effectiveness to be expected.
Proactively aligns with the business, from R&D, PDT,
Manufacturing, Commercial and Corporate functions, on potential
data product change programs, providing oversight on data impact
and highlighting the integrated use of data through a holistic view
and drive efficiency in delivering on current work and future
pipeline, by harnessing the specialties of data organization to
deliver and leading the engagement team to analyze and measure ROI
and TCO for the expected service outcomes.
Oversee and monitors data portfolio and program implementations,
channel problems in advance and partner with business to solve them
and ensuring alignment to customer needs through delivery and
Lead the development of data implementation skill set and
aligned competencies within Takeda to ensure the organization is
ready for data implementation programs and projects
Drive and the lead the design of a multi-year data service
delivery strategy to drive measurable and repeatable
implementations. Determine the investments necessary in terms of
people and technology to achieve these objectives.
Lead the design, development and continuously updating of
various service data formats to match the business on different
levels of complexity and scale and to improve the re-usability
towards self-service as an end state.
Determine and lead the development of a broad service and
solution vision for Takeda and work with IT business partners to
Design, test and adjust implementations roadmaps for the
business to the various needs, lead the use, assessment and
optimization of service data formats to accelerate data service
implementations and catch momentum to drive a Takeda to a data
Acts as thought leader and content expert for all business
functional areas. Presents frequently to senior leadership team on
key findings and makes recommendations for business change.
Explore, own and oversee the demand Pipeline for Takeda’s Data
Ensures successful delivery and activation by business to
achieve planned targets.
Advocate to the business to facilitate answers to technical,
operational and functional questions that can be solved using data
Oversee and align with Business partners to understand their
business priorities for the year ahead and partner with them to
define the business capabilities and thus the derived data and tech
capabilities needed to realize their priorities and thus define the
Lead the partnering with and supporting business partners to
shape their ideas to solutions with support from solution
management and architecture group of data team. Extend the support
to help the business partners to blueprint and roadmap the solution
with ROI estimates and get approvals from review boards to get
Lead the identification of opportunities and partnering with
business executives to set priority, manage expectations around
delivery, manage change needed to activate insights, and measure
Build and manage strong relations with internal executives and
business partners to identify value streams that ladder to analytic
Participates in the capital and expense plan for all areas of
Data Team; Forecasts return on capital projects,
Ensure the successful adoption of data products into business
through Data team delivery system.
Within Engagement group, define and champion team culture to
motivate teams to deliver highly accurate, high value work.
Lead the recruitment, retain, and motivate a highly effective
team of engagement leaders and quantitative analysts; Manage their
performance and growth in the Data organization, teach executive
engagement skills and develop potential successors.
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
Broad technology skills in data, AI/ML and ability to translate
knowledge into solutions which transform the customer’s
Experience socializing and serving as a liaison between the EDPP
and business partners to demonstrate the value proposition of the
service delivery framework to leadership
Leadership (Vision, strategy and business alignment, people
management, communication, influencing others, managing change)
Experience in relationship management / account management
Experience of designing, and evaluating organizational
transformations and delivering large scale change that adds value
from data and information
Proven experience of providing strategic and technical
leadership to large complex organizations
Knowledge of the contemporary digital landscape of organizations
and experience of bringing leading technology and process
optimization practices to an organization to drive sustainable
improvements in business performance
Experience leading agile teams leveraging scrum methodology
Decision-making and Autonomy
Proven track record of driving change in processes and
organizations, while maintaining working relationships with key
Versed in Risk management possessing ability to identify,
analyze, track, manage and resolve risks issues that impact
Demonstrated success in the areas of IT Business Partnership &
Relationship Management, Value Realization, IT Vendor
IT Project/Program Management, IT Service Management
Collaborating and Influencing
Negotiates with a genuine give-and-take approach, where both act
as true peers and decisions are shared.
Spends time identifying all stakeholders necessary and meets or
connects with all of them, neglecting no one to shape a collective
Identifies opportunities to build relationships that will help
others achieve their objectives and reaches out to those people or
Collaborates and openly debates with the team to manage
projects, solve problems, discuss challenging
issues, or learn more about critical issues as a group.
Delegates roles thoughtfully to free self to work at a more
Collaborates with each employee to establish clear, challenging
performance goals and metrics for the year.
Designs a performance management process to monitor projects and
deliver results that exceed expectations.
Periodically reviews team progress against plans, focuses
attention beyond the project to the full year
Leverage digital technologies to drive business results
Captures voice of the customer and provides operating model
which optimizes and socializes service delivery
Leads, transforms and deliver functions – finance, resourcing,
operations, training, change management etc.
Able to operate in an environment of ambiguity and uncertainty,
while continuing to advance goals and objectives based on available
Acts to surpass goals, seizing opportunities to push the
Sets continually higher goals that are ambitious but realistic
for self and team, geared to overall organizational objectives.
Focuses on new business opportunities that enable business
development targets to be exceeded.
This leader’s primary objective is to unify a talented team of
data and data scientists and engineers and focus their efforts on
the delivery of productized AI use cases prioritized by critical
business needs and the creation of enterprise value. This will be
measured by improved business focus, exponentially increased output
and specialization, and the creation of natural business demand for
shared data and AI capabilities.
Creation of a customer-focused, central hub and service
organization for all data science activities, enabling Takeda to
leverage its scale and reach.
Establish the cultural footprint for a team that must play a
growing and sustainable role in the continued success of
Develop and communicate the data science strategy for Takeda,
including a vision for tools, processes and technology,
self-service capabilities, the productization of analytical tools
Established a functioning environment that allows various Takeda
users to embed data and data science capabilities
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
A Bachelor's degree in Computer Science, Statistics, Accounting,
Finance and/or Management Information Systems from an accredited
university or college MBA from top US or International business
10+ years of strat egic and operational consulting
Must demonstrate the ability to interpret business data and
translate into insightful recommendations
Presentation skills and strong executive presence
Excellent analytical and problem-solving skills
Exceptional organizational and interpersonal skills
Previous healthcare / life science / pharmaceutical industry
Referenceable leadership, management, or key influencer
Previous experience managing large programs and budgets
Ability to think outside the box for creative strategies
Tenacity, perseverance, and courage
Experienced within Agile methods and leading Scrum teams
Check out where you could be
working if you apply.
Job Seekers: Protect yourself against identity theft Please be
aware there are instances of identity thieves posting
Takeda-branded jobs and posing as employees to steal personal
information. They visit job-related websites and invite candidates
to online chats. During the chat, they press job seekers to provide
bank account information and Social Security numbers.
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