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Director of Operations

Company: Hildebrand Family Self-Help Center, Inc.
Location: Cambridge
Posted on: September 15, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

? Play a significant role in long-term planning, including an initiative geared toward operational excellence.

Oversee the maintenance and repair of building interiors and exteriors that include, but not limited to: roofs, gutters and downspouts, HVAC systems, porches, fire escapes, drains and lines, wall and floor coverings, walkways, electrical and heating systems, interior stairways, walls, floors and ceilings. Oversees the care of landscape areas.

Oversee the management of all human resources within properties and operations.

Oversees the coordination with landlords and property management companies, DHCD, or program leadership about needed maintenance and repairs at each site.

Ensures that proper inventory systems are in place and that the tools and equipment used for the maintenance and care of the organization’s buildings are kept in proper working order, and that the maintenance staff is properly equipped to perform their responsibilities. This also includes ensuring that maintenance staff is accountable for all tools and equipment utilized.

In conjunction with the Operations Manager, ensures that all departments and locations have proper business and technological infrastructure in place to promote efficient workflow, communications and safety. Evaluates processes and new technology for recommendations to improve organizational systems.

Oversees all systems to ensure optimum functionality, efficiency, and effectiveness. Systems include: Work Order System, Inventory and Supplies Distribution, Keys Management, Safety & Security Inspections, Preventative Maintenance, and Inventory Reconciliation.

Ensure that standard best practices are in place. Improve processes and policies in support of organizational goals. Formulate and implement departmental and location policies and procedures to maximize efficiencies and communication. Monitor adherence to rules, regulations and procedures.

Develops and implements additional maintenance and facilities programs as needed.

Ensures that a pool of qualified and licensed contractors (specialized skilled tradesmen) to support the operation and maintenance of the buildings; this includes oversight of said contractors’ work.

Evaluates all contractor and vendor relationships to ensure adherence to policies and best pricing on repairs, construction work, equipment, supplies and material purchases.

Submit Purchase Orders and review and approve invoices prior to providing authorization for payment. Reconcile unauthorized charges with vendors, and communicate discrepancies with Director of Finance and Administration (DFA).

Create and maintain an ongoing inventory list of assets (in coordination with CFO).

Prepare property management and maintenance reports, as requested by CEO or CFO.

Performs other related duties as assigned by the CFO or CEO. ?

? Experience in operational management and facilities maintenance, with minimum 3 years supervising a staff. Training in building maintenance systems preferred.

Bachelor’s Degree required or a minimum of five years in a similar role.

Commitment to the delivery of high-quality service.       Strong communication skills. Able to motivate and generate a team approach, with individual accountability.

Proven expertise in supervising workers, contractors, technicians, mechanical maintenance, related safety issues, project management, construction, etc.

Prior experience in a leadership role with proven experience in critical thinking, organizational planning, and capital improvement plans.

Proven ability to competently plan and manage multiple maintenance and repair projects simultaneously.

Computer knowledge and proficiency required; familiarity with Microsoft Office applications, including Word, Excel, and Outlook. Network experience helpful.

Familiarity with appropriate local, state, and federal regulations.

Massachusetts driver’s license and own vehicle required. ?

Keywords: Hildebrand Family Self-Help Center, Inc., Cambridge , Director of Operations, Other , Cambridge, Massachusetts

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