Principal SAP Functional Analyst, Warranty/Service Management
Company: Symbotic
Location: North Andover
Posted on: April 23, 2024
Job Description:
Who we are With its A.I.-powered robotic technology platform,
Symbotic is changing the way consumer goods move through the supply
chain. Intelligent software orchestrates advanced robots in a
high-density, end-to-end system - reinventing warehouse automation
for increased efficiency, speed and flexibility. What we need We
are looking for an experienced Principal SAP Service / Warranty
Management Functional Analyst to join our Information Technology
team. You will be responsible for the analysis, design,
configuration, implementation, and support of SAP S/4HANA
application processes and enhancements to meet end user needs. Your
extensive experience will support us in our implementation of
large-scale SAP transformations and deployment. What we do Are you
ready to drive the change? Symbotic is embarking on an SAP S/4HANA
journey with a greenfield implementation project in the private
cloud. Our team will bridge the technical and business functions,
as well as be accountable for driving and configuring SAP
functional areas for key business functions and the overall
planning, execution, and success of the SAP initiative across the
entire company. What you'll do
- Identify & document business requirements, as well as map them
to SAP to design the future state solution.
- Configure and prototype business solutions based on blueprint /
business process definitions.
- Assist with testing activities such as, but not limited to,
creating test scenarios, cases, and scripts, as well as executing
unit testing, integration testing, and user acceptance
testing.
- Develop a strong understanding of all system functions within
the SAP/S4HANA modules, such as Service/Warranty Management, to
effectively support and improve the ongoing architecture.
- Plan, organize, document, coordinate, and schedule work in the
development of assigned tasks. May lead or supervise the
assignments of other team members.
- Assist with training activities and post implementation
support.
- Stay abreast of current and future business policies,
procedures, and workflows within the Business Unit that is
supported.
- Develop and maintain financial process SOP's.What you'll need
- Bachelor's Degree in Computer Science or a related field.
- 15+ years of ERP implementation experience as a SAP
Service/Warranty Functional lead analyst with cross-functional
experience in MM, SD, PS, and FICO.
- 7+ years of SAP end-to-end implementation experience in SD or
MM modules as a functional lead analyst.
- Minimum of 5 full life cycle implementations of SAP Warranty
Claim Processing Process.
- Minimum of 2 full life cycle implementations of SAP
S/4HANA.
- Experience leading end-to-end SAP implementation projects.
- Experience working with Quality Teams, Sales Teams, Warehouse
Teams, Logistics Teams, and Supply Chain teams in a fast-paced
technology company.
- SAP S/4 HANA certification is preferred.
- Experience with a project-oriented organization would be a
plus.
- Experience with detailed requirements gathering and strong
business process design skills.
- Significant experience with unit testing, integration testing,
user training, and user acceptance testing along with
post-production support.
- Ability to manage high-pressure situations and build trust with
customers and stakeholders.
- Ability to prioritize multiple simultaneous issues and
tasks.
- Outstanding time management skills and attention to detail
- Capability to work independently and take initiative with
minimal supervision.
- Excellent verbal and written communication, active listening,
and interpersonal skills.
- Experience working with Agile Scrum methodology.#LI-AH1
#LI-Hybrid About SymboticSymbotic is an automation technology
leader reimagining the supply chain with its end-to-end, AI-powered
robotic and software platform. Symbotic reinvents the warehouse as
a strategic asset for the world's largest retail, wholesale, and
food & beverage companies. Applying next-gen technology,
high-density storage and machine learning to solve today's complex
distribution challenges, Symbotic enables companies to move goods
with unmatched speed, agility, accuracy and efficiency. As the
backbone of commerce the Symbotic platform transforms the flow of
goods and the economics of supply chain for its customers. For more
information, visit www.symbotic.com .We are a community of
innovators, collaborators and pioneers who embrace our differences,
because we know unique perspectives make us stronger and smarter.
Every perspective matters. We depend on the collective voices of
our employees, customers and community to help guide us as we build
a better place to work - for you and the world. That's why we're
proud to be an equal opportunity employer. We do not discriminate
based on race, color, ethnicity, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship status, marital
status, disability, gender identity, gender expression, veteran
status, or genetic information.
Keywords: Symbotic, Cambridge , Principal SAP Functional Analyst, Warranty/Service Management, IT / Software / Systems , North Andover, Massachusetts
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