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Software System Administrator (Remote)

Company: UL
Location: Cambridge
Posted on: January 25, 2023

Job Description:

At UL, we know why we come to work.
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion, and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
The Software System Administrator will work closely with Database specialists, Operation specialists, Software engineers and Customer support groups to ensure Systems are available 24X7 and meet our committed SLAs with Customers. Work with Senior specialists in making sure we cover environment's scalability and availability in both cloud and on-premises infrastructure.
What you'll learn & achieve:


  • Monitoring & Reporting of critical systems
  • Performs troubleshooting as required and lead problem-solving efforts often involving outside vendors and team members from other departments
  • On call support and maintain environments for availability and security
  • Network Switch and Firewall configuration and management
  • Manage DR environment and offsite backups
  • Build and manage environment(s), their scalability and availability, adhering to SOPs
  • Patching of servers and infrastructure as per patching policy
  • Coordinate with Database specialists and Operations Specialists
  • Configure monitoring and alerts for the critical systems
  • Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
  • Performs other duties as directed -

    What makes you a great fit:

    • University degree in Computer Science or equivalent.
    • 3-5 years of work relevant work experience.
    • Core understanding of network configuration and storage management
    • Working experience in cloud Infrastructure, both IaaS and PaaS
    • In-depth knowledge of computer systems
    • Working experience with Active Directory and DNS
    • Knowledge of Azure monitoring, alerting, and diagnostics, including Application Insights, Log Analytics, Network Monitoring, Service Health, and dashboards.
    • Experience with Azure AD, Active Directory including managing/maintaining GPOs
    • Excellent organizational, written and communication skills
    • Excellent troubleshooting capability

      What you'll experience working at UL:

      • Mission: -For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
      • People: -Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
      • Interesting work: -Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
      • Grow & achieve: -We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

        Learn More:
        Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
        Curious? To learn more about us and the work we do, visit our company page UL.com

Keywords: UL, Cambridge , Software System Administrator (Remote), IT / Software / Systems , Cambridge, Massachusetts

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