Chief of Staff to CTO

Company: ABCorp NA, Inc.
Location: Cambridge
Posted on: June 19, 2022

Job Description:

The Chief of Staff position is a critical and trusted leadership role as the strategic right-hand person to the CTO. You will help drive strategic business planning, support and direct change management throughout the organization, support and help drive enterprise-wide technology modernization initiatives while building and maintaining key relationships across the organization.

You will work closely with the CTO in the following ways:

--- Serve as a trusted advisor and brainstorming partner.
--- Help lead and initiate change throughout the organization.
--- Help strategic ideas take root and provide early facilitation until a more formal project is established.
--- Think strategically while providing tactical support to implement ideas.
--- Proactively address pressing business issues that need immediate attention.
--- Provide independent, informed, unbiased insight including on the ground feedback.
Key Responsibilities:
--- Proactively escalate and resolve potential issues by calling them to the attention of the department head and identifying potential solutions.
--- Implement the appropriate tools and measurement systems to drive the adoption of technology strategy.
--- Work with leadership to deliver, monitor and communicate progress on Digital Transformation and metrics aligned with Global Technology strategy.
--- Drive a cohesive approach aligning to Change Management activities including communications planning, training and stakeholder management.
--- Build connections across all leadership of the organization.
--- Partner with the leadership team to define, prepare and communicate Global Technology organization plans, including quarterly, annual and 3-year strategy, staffing, and development plans.
--- Support CTO in the preparation of board, executive committee, and presentations.
--- Collaborate with the leadership team, technology governance, HR and finance to track, analyze and report technology performance per SLAs, KPIs, project goals, and change initiatives, as needed.
--- Analyze and report performance based on strategies and business goals and recommend areas needing improvement.
--- Significantly improve overall business acumen and governance (performance metrics), operational, organizational, project/delivery, and financials.
--- Continue to enhance transparency (dashboards) on performance and progress.

To be successful in this role you will have:
--- Bachelor's degree in Technology, Engineering, or related subject area.
--- Some experience working with Information Technology teams managing technical projects and staff.
--- Broad business experience driving execution and adoption of key strategic programs across large teams.
--- Ability to work in a flexible manner in line with the organization's objectives and willingness to undertake other duties as reasonably requested.
--- Some fundamental ERP systems experience.
--- Strong understanding of data driven process flows and databases in an interactive transactional environment.
--- Hands on experience in software and/or application development and system integrations.
--- Project management skills and experience.
--- Excellent verbal, written and presentation communication skills.
--- A track record in leading and delivering complex large-scale projects and partnerships, often managing a range of internal and external stakeholders.
--- Proven ability to develop and lead the implementation of communications strategy, policy and operational plans, to a successful outcome, across a medium or large organization with dispersed management.
--- Strong financial analysis, budget planning and management experience and skills.
--- Experience in manufacturing and/or with payment solutions is a bonus.

Key Attributes:
--- Dedicated professional who leads through ambiguity and independently runs projects with minimal direction.
--- Excellent interpersonal skills and executive presence.
--- Excellent analytical and problem-solving skills with a focus on structure and execution.
--- Force for change who is open to new insights, accepts challenges and leads with positive energy.
--- Trusted professional with the ability to lead strong personalities and drive open items to effective resolution.
--- Ability to think and act creatively, championing and promoting new ideas that contribute to the goals of the organization and the department.

Keywords: ABCorp NA, Inc., Cambridge , Chief of Staff to CTO, IT / Software / Systems , Cambridge, Massachusetts