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Customer Facing Linux System Engineer

Company: Scality
Location: Cambridge
Posted on: February 25, 2021

Job Description:

Scality is one of the most prominent FrenchTech Startup, recognized in France and abroad for its technical leadership and its open source contributions. Selected for the #FT120, Scality is also a worldwide leader in the space of software defined storage. Scality has over 300 customers in more than 30 countries, and they include some of the largest telecom operators and banks in the world, many TV stations, and over 30 hospitals. For its team members, Scality wants to be an exceptional employer with many benefits such as continuous education and sport budgets, donation matching, paternity leave and many other benefits that go well beyond standards. Scality is also a conscious company which invested heavily in room-to-room conferencing to minimize travel and compensate for all its travel related carbon emissions. Scality's internal motto is: "work hard, play hard, eat well and amaze the customer!"Eat well really means "Enjoy Life" which Scality employees and leaders do very well! Get an inside look into the culture and life at Scality HERE .Follow us on Linkedin, Twitter & Glassdoor to stay up to date on jobs and company news. Job Description You are passionate about these technologies Linux / Kubernetes / Docker / ELK / Redis / MongoDB / SaltStack / Ansible / S3, you care about the customer's experience and have a strong desire to join bold and skilled coworkers. Qualification: 5 years of related experienceLocation: Paris and open to full remote Full time position Your main missions

  • Technical support on Scality ecosystem on customers' production platforms
  • You are at ease in a multi-tasking environment, managing several projects and support cases simultaneously in a fast paced environment
  • Ability to work independently and as part of a team
  • Working with the development and global support teams to initiate and follow-up on bug fixes
  • Support R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing) About You
    • You seek to improve and create high-quality material (e.g. Knowledge Base, RCA, documentation etc.)
    • You have the ability to transcribe clear and educated feedback on technical issues
    • You strive to amaze the customers, partners, coworkers and other teams with over the top communication
    • You like providing new and disruptive solutions. You will need the following skills
      • In-depth Linux system administration (4+ years experience) in a production environment
      • Management of large/high availability distributed environments
      • Skilled in Shell, Python or whatever triggers your fancy
      • Full english proficiency (Written and Spoken). We will definitely want to speak to you if you have one or more of the following:
        • Knowledge on one or several of these technologies : Kubernetes / Docker / Elasticsearch / Grafana / Redis / MongoDB / SaltStack / Ansible / S3
        • Significant understanding of hardware, especially x86 platforms, including RAID architecture, HDDs, SSDs and file systems
        • OpenSource mindedness
        • Prior knowledge on, NAS/SAN technologies, service load-balancing, web services, SMB, a definitive +
        • Awareness of networking concepts: VLAN, Bonding, TCP/IP
        • Understanding the full value of a service platform, capable of matching customer needs, software design options and hardware requirements and configuration
        • Understanding of ITIL incident, problem and change management processes.

Keywords: Scality, Cambridge , Customer Facing Linux System Engineer, IT / Software / Systems , Cambridge, Massachusetts

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