Operations Supervisor
Company: CVS Pharmacy
Location: Cambridge
Posted on: January 26, 2023
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Job Description:
Search by job title, category, or Military MOS code Job ID:
2363972BR
Category:Retail Store Manager
Address: 215 Alewife Brook Parkway
Location: Cambridge, MA An Operations Supervisor is a key leader
supporting the CVS Store Management team in planning and driving
store execution and performance while building consumer loyalty to
CVS/pharmacy through a focus on excellent customer service. When
there is no manager onsite, the Operations Supervisor leads the
store and supervisory staff, ensures that store operations run
smoothly, and is responsible for ensuring the completion of all
opening and closing procedures. Essential Functions: 1. Management
--- Work effectively with store management and store crews ---
Supervise the store's crew through assigning, directing and
following up of all activities --- Effectively communicate
information both to and from store management and crews 2. Customer
Service --- Assist customers with their questions, problems and
complaints --- Promote CVS customer service culture. (Greet, offer
help, and thank) --- Handle all customer relations issues in
accordance with company policy and promote a positive shopping
experience for all CVS customers - Provide colleagues personalized
customer service feedback and coaching (E.g., myImpact coaching;
myCustomer feedback; personal observations) --- Support the
planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise --- Support the planning,
execute the display and maintenance of off-shelf merchandise Pay
Range
The typical pay range for this role is:
Minimum: 16.00
Maximum: 22.00Please keep in mind that this range represents the
pay range for all positions in the job grade within which this
position falls. The actual salary offer will take into account a
wide range of factors, including location.Required
Qualifications
High School diploma or equivalent preferred but not
required.Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares
a single, clear purpose: Bringing our heart to every moment of your
health. This purpose guides our commitment to deliver enhanced
human-centric health care for a rapidly changing world. Anchored in
our brand - with heart at its center - our purpose sends a personal
message that how we deliver our services is just as important as
what we deliver. Our Heart At Work Behaviors--- support this
purpose. We want everyone who works at CVS Health to feel empowered
by the role they play in transforming our culture and accelerating
our ability to innovate and deliver solutions to make health care
more personal, convenient and affordable. We strive to promote and
sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal
opportunity employer, as are the physician-owned businesses for
which CVS Health provides management services. We do not
discriminate in recruiting, hiring, promotion, or any other
personnel action based on race, ethnicity, color, national origin,
sex/gender, sexual orientation, gender identity or expression,
religion, age, disability, protected veteran status, or any other
characteristic protected by applicable federal, state, or local
law. We proudly support and encourage people with military
experience (active, veterans, reservists and National Guard) as
well as military spouses to apply for CVS Health job
opportunities.
Apply
Keywords: CVS Pharmacy, Cambridge , Operations Supervisor, Hospitality & Tourism , Cambridge, Massachusetts
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