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Housekeeping Supervisor

Company: Le Meridien Boston Cambridge
Location: Cambridge
Posted on: May 14, 2022

Job Description:

Overview

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Responsibilities


- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
About Us

Anchoring the renowned University Park at MIT, Le M--ridien Cambridge-MIT stands amidst an area legendary for its infrastructure of invention. The Boston/Cambridge area is a cultural capital of the US including world-renowned music ensembles like The Boston Symphony Orchestra, the Handel and Haydn Society, in addition to hundreds of museums, such as the Museum of Fine Arts, the Museum of Science and the Children's Museum. Le M--ridien Cambridge-MIT's elegant guest rooms and suites offer a place of luxurious sanctuary and unmatched comfort. Our associates enjoy many benefits including free meals, discounted local gym membership, discounted parking, discounted dry cleaning for non -uniforms and free cleaning for uniforms. We are conveniently located 3 blocks from MBTA Bus and Train. At Le Meridien Cambridge, we take care of our associates so that you can take care of our guests. We look forward to learning more about you!We value U.S. military experience and invite all qualified military candidates to apply.

Keywords: Le Meridien Boston Cambridge, Cambridge , Housekeeping Supervisor, Hospitality & Tourism , Cambridge, Massachusetts

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