Housekeeping Supervisor
Company: Le Meridien Boston Cambridge
Location: Cambridge
Posted on: May 14, 2022
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Job Description:
Overview
Maintain the building to ensure safe and clean experience for hotel
guests, associates and vendors. Provide Housekeeping Team direction
and support.
Responsibilities
- Supervise the housekeeping staff; providing open communication,
training, coaching and counseling and providing performance
feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations,
resolve problems, provide open communication and recommend
discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, health/sanitation standards and
regulations to achieve a high level of cleanliness and guest
satisfaction.
- Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
operation.
- Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest
satisfaction.
- Log items into the Lost and Found and answer inquires to maintain
controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate
protection of the hotel, guests, staff and company assets.
- Comply with attendance rules and be available to work on a
regular basis.
- Perform any other job related duties as assigned.
About Us
Anchoring the renowned University Park at MIT, Le M--ridien
Cambridge-MIT stands amidst an area legendary for its
infrastructure of invention. The Boston/Cambridge area is a
cultural capital of the US including world-renowned music ensembles
like The Boston Symphony Orchestra, the Handel and Haydn Society,
in addition to hundreds of museums, such as the Museum of Fine
Arts, the Museum of Science and the Children's Museum. Le M--ridien
Cambridge-MIT's elegant guest rooms and suites offer a place of
luxurious sanctuary and unmatched comfort. Our associates enjoy
many benefits including free meals, discounted local gym
membership, discounted parking, discounted dry cleaning for non
-uniforms and free cleaning for uniforms. We are conveniently
located 3 blocks from MBTA Bus and Train. At Le Meridien Cambridge,
we take care of our associates so that you can take care of our
guests. We look forward to learning more about you!We value U.S.
military experience and invite all qualified military candidates to
apply.
Keywords: Le Meridien Boston Cambridge, Cambridge , Housekeeping Supervisor, Hospitality & Tourism , Cambridge, Massachusetts
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