Medical Assistant - Pediatrics
Company: Beth Israel Lahey Health
Location: Cambridge
Posted on: September 16, 2023
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Job Description:
**When you join the growing BILH team, you're not just taking a
job, youre making a difference in peoples lives.** **Job Type:**
Regular **Scheduled Hours:** 40 **Work Shift:** Day (United States
of America) Medical Assistant - Pediatrics **Job Description:**
**Job Summary:** Maintains exam rooms, equipment, and inventory
levels in clinical area between patients and at the end of each
day. Exam rooms - ensures that equipment and instruments in exam
rooms are sanitized and in good working order. Replenishes stock as
needed. Medical equipment - ensures that diagnostic equipment and
instruments are sanitized and in good working order. Replenished
related supplies as needed. Completes and maintains control and
calibration records and logs. Follows established policies and OSHA
guidelines for cleaning and disposing of all hazardous materials
including blood and bodily fluid spills. Completes pre-visit
planning including but not limited to review of Cancer screening
assessment Health Care Proxy Status Immunization status Chief
complaint Ensure that test results and consult reports are received
and available. Attaches visit appropriate templates Other disease
or condition related data as appropriate Receives and prepares
patient for exam Greets patients warmly and professionally at each
visit. Identifies patients, using second identifier at all times.
Determines whether there is an acute medical need and responds
accordingly. Records patient information pertinent to the visit per
practice protocol. Examples include chief complaint, allergies,
update medication reconciliation including need for refills, update
problem list, update medical history including but not limited to
Family, Social, Obstetrical, hospitalizations and ER visits. Update
questionnaires and quality measures as needed including but not
limited to Preventive measures Fall Risk Assessment Depression
Screening (PHQ9) Immunization status Take and record Vital signs
Smoking status Provide assistance with Health Care proxy completion
as needed and ensure that there is a copy in the appropriate chart
location. Ensure that all required fields for routine labs,
assessments, and diagnostic image orders are entered accurately and
promptly. Prepare patient and exam room for the providers exam
including disrobing and positioning as required for the visit
type/chief-complaint. Assists provider with office based clinical
procedures and exams. Chaperones as requested. These include but
are not limited to pap smears and cultures, suturing, and biopsy.
Sets up exam room and repositions patient as needed. Assists
provider with specimen collection as needed. Properly labels and
logs and sends out all specimens. Performs and documents all
medical assistant clinical procedures as ordered. These include but
are not limited to EKG Pulse Oximetry Spirometry Ear lavage
Dressing changes Suture removal Other specialized testing
Administers medications and injections, subcutaneous and
intramuscular, as ordered by the provider. Documents activity in
the patients record Collects specimens as ordered. Performs
phlebotomy Provides kits and patient instruction for specimen
collection. Ensures that specimens, labels, orders, logs, and
requisitions are accurate and complete Completes point of care
office-based testing including but not limited to IFOB, INR,
Glucose, A1C, Urinalysis, HGC, etc as ordered. Performs and logs
quality control testing on all office based test kits as
recommended by manufacturer. Collects specimen and performs office
based testing following kit instructions. Documents results and
associated charges and reports results to provider and/or patient
as per departmental workflows. Follows up as instructed by provider
Prepares specimens being sent to hospital and other reference labs
and ensures that they are properly packaged and picked up.
Reconciles laboratory logs daily both internal and external. Follow
up on outstanding results as per departmental protocols Coordinates
and assists with scheduling and tracking of outside tests,
procedures and referrals to specialists for consultation and
management. Schedules and/or assists patients with patients with
scheduling of outside tests, procedures, and consultations as
ordered by the provider. Documents activities in the patients
record. Provides patient education materials and instructions.
Assists, with transportation arrangements. Ensures that referrals
and/or prior authorizations, and other documentation needed are in
place if needed. Initiates them when necessary. Documents
activities. Logs and tracks as per department protocol. Follows up
with patient and/or provider if test, procedure, or consultation is
not completed within established time period or if patient declines
or cannot comply with testing. Tracks results and consult letters
to ensure that they are received by the provider. Notifies provider
of all incomplete tests and consults and follows up with patient as
directed. Reconciles patient care logs periodically (weekly or
monthly) to ensure that all tests (pap smear, blood, radiology,
procedures, consultations, etc) have been completed and results
received. Researches and follows up on all incomplete entries.
Reschedules patients as needed. Documents follow up activities.
Notifies provider of missed appointment and tests. Participates in
population management workflows. Initiates and follows through on
chronic care and disease prevention measure activities including
patient empanelment and outreach by telephone, letter or electronic
means to ensure completion of measures. Document and tracks follow
up activities Facilitates and assists with patient communication.
Receives calls and messages on the providers behalf. Screen and
prioritize calls and portal messages. Include pertinent information
as needed (ex: requested lab result information). Return patient
calls on the providers behalf as requested to provide information,
education, or communicate advice. Release results (by phone,
letter, or portal) and coordinate follow up as ordered. Process
prescription requests as directed Reviews daily missed appointments
(cancellations and no-shows) with provider. Ensures that patients
who need to reschedule are contacted and rescheduled Participates
in practice improvement initiatives within the department and
division. Attends staff meetings. Participates in committees and
workgroups as assigned. Provides coverage including but not limited
to cross-coverage with other medical assistants, secretarial
support, scanning, and other tasks as requested by manager. This
may include floating to other areas within the practice or floating
to other practices. **Qualifications:** High school graduate or
GED. Minimum of one year's experience as a medical assistant in a
medical practice environment desirable. Certification as a medical
assistant desirable. Ability to multi-task. Customer service
experience. Knowledge of medical terminology. Computer skills
required. Must be certified in CPR. Excellent communication and
interpersonal skills. Ability to work independently and follow
directions. Phlebotomy skills helpful. **Working Conditions:** Job
requires physical stamina; many hours/day on the feet. All staff
are expected to cross train and help each other when needed. **FLSA
Status:** Non-Exempt **As a health care organization, we have a
responsibility to do everything in our power to care for and
protect our patients, our colleagues and our communities. Beth
Israel Lahey Health requires that all staff be vaccinated against
influenza (flu) and COVID-19 as a condition of employment. Learn
more
(https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31)
about this requirement.** **More than 35,000 people working
together. Nurses, doctors, technicians, therapists, researchers,
teachers and more, making a difference in patients' lives. Your
skill and compassion can make us even stronger.** **Equal
Opportunity Employer/Veterans/Disabled**
Keywords: Beth Israel Lahey Health, Cambridge , Medical Assistant - Pediatrics, Healthcare , Cambridge, Massachusetts
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