Lab and Production Services Site Manager - Sign on Bonus!
Company: Avantor
Location: Cambridge
Posted on: May 11, 2022
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Job Description:
Job Summary* $5,000 sign on bonus * (certain restrictions
apply)The Site Manager oversees complex customer presentations,
implementations, and cost reduction initiatives. Strong emphasis
and focus is given to revenue growth and operational effectiveness.
The Site Manager provides leadership to a team of associates in the
form of coordinating daily activities, providing direction, and
offering support and guidance in the functional areas related to
outsourcedservice solutions such as: shipping, receiving, inventory
management, chemical tracking, warehousing, glass wash, purchasing,
desk top delivery, lab support services. A site manager would
typically report to a director.The Site Manager is Responsible for
one or more customers in multiple states, GxP, as well as asset
management, scientific services and collaboration with field sales
team.MAJOR DUTIES AND RESPONSIBILITIES* Acts as a liaison between
customer and Director/Region Manager - Site Services.* Financials:
manages budget and expense reports, revenue growth, TOE reduction,
and P&L.* Management includes recruitment, training and
supervision, development of metrics, goals and
coordination/communication with sales team and customer.* Directly
responsible for developing and synchronizing the team's project
list to achieve the Site services growth projections. Secures new
Services business with service assessments, analysis, costing,
proposal development and presentations to customer management.*
Develops and improves services programs. Identifies new service
opportunities and develops requirements, presentations, value
propositions, tools and implementation plans.* Coaches and
motivates team members to successfully perform job requirements and
to meet / exceed goals and objectives; serves as a role model and
mentor, in both words and actions, for associates who express and
exhibit a desire to pursue individual professional growth and team
growth; support team building activities/practices.* Develops,
maintains, and continuously reviews goals and objectives for the
department to insure they are in line with the overall corporate
goals and objectives; reports on actual performance vs. established
goals and objectives; supports continuous improvement practices.*
Plans, develops, and implements programs and procedures within
scope of authority with an emphasis on improving department
productivity, individual productivity, and corporate profitability;
perform staffing, quality and process analysis of Site Services
operations.* Provide training and backup to supervisors to perform
required tasks.* Handles personnel administrative duties such as
associate performance appraisals, vacation scheduling, etc.*
Supports Director or Region Manager by assisting with requests for
proposals (RFP's).* Drives department safety protocol.* Perform
other duties as assigned.* Ensures GxP compliance and Good
Documentation Practices.* Brings Value to the customer from
personal development in the industry.* Potential to manage
Scientific Services.QUALIFICATIONS* College degree or equivalent
experience* 3-5 years experience, with at least 3 years of
leadership and/or supervisory responsibility; proficient
interviewing skills* GMP and GLP training preferred* Six Sigma Lean
Training a plus* Inside Sales experience team preferred* Experience
in account development and implementationKNOWLEDGE SKILLS AND
ABILITIES* Conform to all customer requirements for background
checks, health and safety issues, security clearances and medical
checkups.* Knowledge of Information Access and ERP Systems;
advanced Microsoft Office knowledge with proficiency in Microsoft
Word, Excel, PowerPoint and Microsoft Access* Excellent Customer
Service Skills; professional can do attitude* Demonstrated regard
for safety, quality and adherence to protocols, policies and
procedures* Ability to self-manage and self-motivate; forward
thinking* Flexible, adaptable, and multi task oriented* Strong
verbal and written communication skills; solid presentation skills*
Proven leadership experience with solid interpersonal, coaching,
and negotiation skills* Experience in account development and
implementation* Strong industry knowledge* Strong customer focus
(internal and external) with proven ability to establishing high
level customer relationships* Strong organizational skills with
ability to prioritize and manage multiple projects* Demonstrated
conflict resolution, trouble shooting and problem solving skills*
General background/understanding of purchasing, inventory
management, and crossENVIRONMENTAL WORKING CONDITIONSThe work
environment characteristics and physical effort described here are
representative of those an associate encounters while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.Typically works in an office environment with
adequate lighting and ventilation and a normal range of temperature
and noise level.Work assignments are diversified. Examples of past
precedent are used to resolve work problems. New alternatives may
be developed to resolve problems.A frequent volume of work and
deadlines impose strain on routine basis.Minimal physical effort is
required. Work is mostly sedentary but does require walking,
standing, bending, reaching, lifting or carrying objects that may
weigh up to 10lbs.DISCLAIMER:The above statements are intended to
describe the general nature and level of work being performed by
employees assigned to this classification. They are not intended to
be construed as an exhaustive list of all responsibilities, duties
and skills required of employees assigned to this position.Avantor
is proud to be an equal opportunity employer.EEO Statement:We are
an Equal Employment/Affirmative Action employer. We do not
discriminate in hiring on the basis of sex, gender identity, sexual
orientation, race, color, religious creed, national origin,
physical or mental disability, protected Veteran status, or any
other characteristic protected by federal, state/province, or local
law.If you need a reasonable accommodation for any part of the
employment process, please contact us by email at and let us know
the nature of your request and your contact information. Requests
for accommodation will be considered on a case-by-case basis.
Please note that only inquiries concerning a request for reasonable
accommodation will be responded to from this email address.For more
information about equal employment opportunity protections, please
view the Equal Employment Opportunity is THE LAW Poster, EEO is the
Law Poster Supplement, and Pay Transparency Non-Discrimination
Provision using the links below.EEO is the LawOFCCP EEO
SupplementPAY TRANSPARENCY NONDISCRIMINATION PROVISION3rd Party
Non-Solicitation Policy:By submitting candidates without having
been formally assigned on and contracted for a specific job
requisition by Avantor, or by failing to comply with the Avantor
recruitment process, you forfeit any fee on the submitted
candidates, regardless of your usual terms and conditions. Avantor
works with a preferred supplier list and will take the initiative
to engage with recruitment agencies based on its needs and will not
be accepting any form of solicitation.
Keywords: Avantor, Cambridge , Lab and Production Services Site Manager - Sign on Bonus!, Healthcare , Cambridge, Massachusetts
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