Hospital Service Ambassador

Company: Mount Auburn Hospital
Location: Cambridge
Posted on: September 17, 2020

Job Description:

Unit Coordinator Mount Auburn Hospital - Cambridge, MA Description: Principal Duties and Responsibilities1. Coordinates patient communication through a variety of general reception and clerical duties.2. Transcribes doctor's orders to appropriate documents, enters routine patient charges via the computer system without error, and communicates with nursing personnel.3. Functions as a liaison between patient care unit and all support services throughout the hospital.4. Maintains the flow of medical record information, ensuring all pertinent information is filed correctly and in a timely manner.5. Maintains established stock levels of clerical supplies.6. Orients new personnel and acts as a resource for other professionals, clients, and significant others on the unit.7. Responds to staffing needs of the healthcare team by cross-training and floating to other units.8. Exhibits good telephone skills, takes accurate messages and ensures their delivery to the appropriate destination in a timely and professional manner.9. Attends the annual Safety Education Fair. Requirements: KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED1. High school graduate or equivalent2. Previous clerical experience (preferably in a healthcare setting). Medical terminology preferred.3. An ability to set appropriate priorities and organize work flow.4. An ability to concentrate and pay attention to detail during frequent interruptions.5. Strong interpersonal skills necessary to interface with support and professional staff and patients.

Keywords: Mount Auburn Hospital, Cambridge , Hospital Service Ambassador, Healthcare , Cambridge, Massachusetts