Hospital Service Ambassador
Company: Mount Auburn Hospital
Posted on: September 16, 2020
Medical Secretary - Belmont Medical 725 Concord Ave., Cambridge,
MA Description: Principal Duties and Responsibilities:1. Schedules
exams for multiple departments in the hospital computer system.
Prioritizes appointments based on guidelines set by various
areas.2. Books surgical cardiology procedures; i.e., cardiac pacer
and PCD implants, diagnostic catheterizations and TEE's, and
corrective interventional procedures.3. Acts as the hospital
representative for pre-admission review in booking cardiac
procedures and obtains pre-certification. Is aware of elective wait
time for various insurance carriers and is responsible for meeting
all pre certification requirements prior to actual procedure
(standards updated by pre-admission review dept.).4. Transcribes
from Lanier hospital dictation system cardiology reports dictated
by physicians. Accuracy and medical terminology required.
Recognizes, interprets and evaluates inconsistencies, discrepancies
and inaccuracies in medical dictation and appropriately edits,
revises and clarifies them without altering the meaning of the
dictation or changing the dictator's style. Recognizes and reports
problems, errors and discrepancies in dictation and patient records
to originator.5. Operates designated word processing, dictation and
transcription equipment as directed to complete assignments.6.
Books admissions and transfers and instructs patients. Coordinates
doctor's orders, histories, physical examinations and laboratory
work.7. Performs the duties of physician office medical secretary
for medical physician chief of cardiology including obtaining
referral approvals and authorizations. Accepts medical reports.
Approves prescription refills following pre set guidelines with the
exception of narcotic refills that must be approved by physician.
Books all tests and consults on office patients.8. Provides office
support under the direction of the office supervisor efficiently
and accurately and according to unit/department standards.9.
Operates standard office equipment, such as telephone, copier, fax,
computer, word processor, and transcription units.10. Provides
reception services for cardiology, vascular lab, nuclear medicine
and MD office patients. Registers patients when unable to go to
central registration.11. Coordinates patient transport, prioritizes
and triages messages, accepts clinical results, and reports results
to others.12. Maintains schedules and logs including complex
schedule of cardiologist sub specialty and interpretation and
performance of cardiovascular exams and procedures.13. Types
reports and letters and departmental correspondence; etc.
Requirements: KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED1.
Associate's degree or equivalent in work experience and continuing
education.2. Knowledge of medical transcription guidelines and
practices. Typing skills of 45 words per minute minimum,
transcription, and word processing skills.3. Knowledge of medical
office procedure booking with general medical knowledge of the
procedures booked to insure proper procedure is booked and all pre
procedure medical and pre certification requirements met.4.
Knowledge of medical terminology and the various medical
specialties as required in areas of responsibility, eg. cardiac,
vascular, respiratory and nuclear medicine procedures,
pharmacology; etc.5. Ability to operate designated word processing,
dictation and transcription equipment and computer software as
specified.6. Ability to understand diverse accents and dialects.
Excellent hand, eye and auditory coordination.7. Excellent written
and oral communication skills, including English usage, grammar and
punctuation.8. Good interpersonal skills.9. Organizational skills
and ability to work under stress and with time constraints.10.
Ability to work independently.
Keywords: Mount Auburn Hospital, Cambridge , Hospital Service Ambassador, Healthcare , Cambridge, Massachusetts
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