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Director, Field Force Training Lead

Company: Alnylam Pharmaceuticals
Location: Cambridge
Posted on: May 4, 2024

Job Description:

Work_Category - hybridDescription Overview
Alnylam (Nasdaq: ALNY) is delivering on a bold vision to turn scientific possibility into reality, with a robust RNA interference (RNAi) therapeutics platform. As the pioneer in RNAi and the leading RNAi therapeutics company, we have always been uncompromisingly dedicated to translating the breakthrough science into transformational medicines to help as many people as possible. Long focused on rare and genetic diseases, our scientific advances are now allowing us to bring the power of RNAi therapeutics to more prevalent diseases and as a result, we are beginning to recognize the full potential of this new class of medicines.
Alnylam is committed to its journey to become a top 5 independent, global biopharma company. We are already admired and recognized for our dedication to patients, company culture that empowers people to do their best work, track record of scientific innovation, social responsibility, and commercial excellence.
Founded in 2002, and headquartered in Cambridge, Mass., Alnylam has over 1,650 employees at work across the globe. We are seeking smart, passionate, "change the world" kind of people who are ready to say, "challenge accepted" to our mission. Thanks to the commitment of every employee globally, Alnylam is proud to have been recognized as one of Fast Company's 2021 Best Workplaces for Innovators, a Science Magazine Top Employer three years in a row (2019-2021), a Boston Globe Top Places to Work seven years in a row (2015-2021), a Great Place to Work in Asia, Brazil, the U.K., and Switzerland, Searmount's 100 Best Companies and Best Companies for Dads, Bloomberg's Gender Equality Index, among others.
The purpose of the role is the strategic and tactical planning of training, designed to maximize the effectiveness of customer engagement by the field teams, working in partnership with key internal stakeholders.
Head of Field force Training & Development is responsible for the design, development, and implementation of learning programs for Alnylam International. This includes updating, maintaining, and delivering new hire training for the office and field force team, as well as addressing the ongoing learning and development needs of the entire field force, main focus on Key Account Managers
The role reports to Head of Business Operations, International
Summary of Key Responsibilities
* To develop, coordinate and run induction training programs for all field force, e learning and F2F programs including regular certifications
* Work with Brand Teams in the identification and development of key training outcomes that support Brand Plan execution pre and post launch
* Responsible for development and implementation of competency-based skills
* Act as a point of contact with the Global Training team to ensure alignment of in field working practices and ways of working
* Provides strong technical expertise and program leadership required for the development and implementation of global training and educational projects
* Manage deliverables according to endorsed plans and timelines across multi-functional teams.
* Development of metrics and performance measures, reporting and analysis to meet business needs
* Ensure compliance to training and education regulatory requirements and consistent implementation of best practices, standards to support inspection readiness
* Responsible for delivery of new hire orientation scientific program for the International region
* Collaborates with Country Managers, Brand, Regulatory, and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness
* Serves as the conduit between Marketing, Commercial and Medical Affairs by translating and communicating brand and disease strategies to office and field force personnel through multiple training mediums.
He/she will leverage emerging technology to increase effectiveness of delivery, maximize resources and adapt content delivery for maximum impact. The individual will seek actionable feedback during and following training sessions to improve individuals' proficiency levels. This role will follow up to ensure field force understanding and consistent delivery of accurate product messaging and clinical information to customers. The Director will identify and communicate learning and development opportunities to initiate new Learning, Training & Development efforts. He/she will seek resources to address field needs by leveraging existing programs or devising new programs. He/she should know best practices in knowledge testing and content retention; both to comply with local standards but also to ensure that key messages are consistent and retained.
The Director will remain current in advancements on various topics to provide the most effective delivery of materials, including but not limited to, product knowledge, marketplace conditions and competitive landscapes
This person will maintain superior clinical fluency in all assigned disease states to equip learners to engage stakeholders in meaningful, results-driven conversations. He/she will engage in ongoing development of clinical and market knowledge to maintain content expert status. This role will demonstrate a comprehensive knowledge of clinical and therapeutic practices; how to leverage understanding within compliance guidelines; and demonstrate how to adjust use of aids to align to customer-specific requirements. This individual will ensure the field force are continually educated and advised on the safe use of products through targeted and effective train-the-trainer efforts.
* Bachelors' or Master's Degree in science is preferable
* A proven career in the biotech/pharmaceutical industry including significant experience in training
* Rare disease experience is essential
* Fluent in English, second language preferred
* Excellent communication, presentation and writing skills
* Proven ability to synthesize disparate sources of material into coherent Learning deliverables
* Ability to influence at different levels in the organisation
* Presentation and facilitating skills so can manage sales cycle meetings
* Project management experience including:
o Directing the project process by writing statements of work and/or estimating hours
o Keeping project costs within budget
o Managing external project teams (graphic designers, medical writers, eLearning developers, etc.)
* Exceptional attention to detail
* Knowledge of e-Learning methodology and software, Instructional design theories, models, application and designing tools are essencial
* Creative aptitude and experience contributing to the creative process
* Ability to work in a matrix environment
Alnylam Pharmaceuticals is an EEO employer committed to an exciting, diverse, and enriching work environment.

Keywords: Alnylam Pharmaceuticals, Cambridge , Director, Field Force Training Lead, Executive , Cambridge, Massachusetts

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