Director of Human Resources Transformation
Company: City of Cambridge
Posted on: November 16, 2023
Position Title: Director of Human Resources Transformation
Division: Human Resources
Rate: $132,752 - $156,889 annually + excellent benefits
Application Requested: 11/28/23
Posting Date: 10/24/23
Number of Hours Per Week: 37.5
Additional Work Hours Information: Monday 8:30 AM - 8 PM Tuesday -
Thursday 8:30 AM - 5 PM Friday 8:30 AM - 12 noon
Job Code: M719 (ID# 591)
Sequence #: 701
Union Affiliation: Non Union
Description: ABOUT THE CITY:
The City of Cambridge is a diverse and vibrant community that
people of different ethnic, racial, religious, national, and other
backgrounds call home (population approx.118,000). We take pride in
our city's diversity and strive to create a workplace that is
reflective of the community we serve. The City is also deeply
committed to creating an environment in which all our employees are
treated equitably and feel included. We seek to hire, develop, and
advance individuals who value antiracism, diversity, equity, and
inclusion (ADEI), and are committed to embedding ADEI best
practices and tenets in all aspects of our work.
Cambridge's City government has an annual operating budget of $800M
and over 1,600 full-time employees. Cambridge has access to
significant resources but is confronting similar challenges as
other urban centers - rising housing costs, climate change,
sustainable transportation, homelessness, and persistent economic
and racial inequities. The City Council and City leadership are
committed to being a leader on issues of equity and sustainability
and creating a city that works for everyone.
ABOUT THE ROLE:
The City of Cambridge is excited to embrace a digital Human
Resources (HR) transformation to leverage technology to modernize
and optimize HR functions within the organization. The Director of
HR Transformation will lead the adoption of digital tools,
software, and strategies to streamline HR processes, improve
employee experiences, and enhance overall organizational
efficiency. The digital transformation will impact areas such as
recruitment, employee onboarding, performance management, training,
payroll, benefits, service delivery and more. The goal is to use
technology to automate routine tasks, gather data-driven insights,
and provide self-service options for employees, ultimately leading
to better decision-making and a more agile HR department.
The Director of Human Resources (HR) Transformation is a strategic
leadership role responsible for designing, implementing and
managing effective system, tool and business process transformation
efforts that support the operation of our core service delivery.
This position reports to the Chief People Officer and works closely
with the Director of HR Administration, Director of ERP
Transformation and the Chief Information Technology Officer. This
is a highly impactful role that demands attention to detail,
excellent problem solving, communication, presentation and project
ESSENTIAL DUTIES & RESPONSIBILITIES:
The specific duties of the position include but are not limited to
- Identifies process flow gaps and drive the implementation of HR
technology solutions that streamline processes, improve data
analytics, and provide valuable insights for informed
- Enhance the effectiveness of employee issue resolution and HR
service delivery by leveraging information technology, streamlining
processes, strengthening controls, and liaising with other
specialized roles within the city.
- Develops and leads staff in delivering high-quality customer
support, with a focus on timely and accurate HR service delivery in
a municipal environment. Document and train staff and deploy the
- Build support for new approaches to transformation or the
operating model and ensure services are designed and implemented by
the appropriate part of the organization/HR Department.
- Collaborates across departments, necessitating very strong
interpersonal, change management, and communication skills in
driving for results.
- Collaborate with legal and compliance teams to ensure HR
business processes are aligned with applicable laws and
- Monitor industry trends and best practices to proactively
identify opportunities for continuous improvement within the HR
- Supervise and evaluate staff as needed.
- Serve as principal advisor to Chief People Officer regarding
transformation strategic planning and execution.
- Other duties as assigned by the Chief People Officer. MINIMUM
- 8-10 years of progressive Human Resources experience in a
- Four-year bachelor's degree or equivalent combination of
education, training, and experience.
- Demonstrated commitment to fostering an inclusive and equitable
- High standard of professionalism and ethics.
- Ability to communicate effectively both verbally and with
- Possess a high level of attention to detail.
- Ability to energize, inspire and motivate a team to exceed
- Demonstrates strong analytical, problem-solving, project
management skills; Strong business acumen.
- Possess the ability to effectively manage multiple priorities
and deadlines. PHYSICAL DEMANDS: Ability to access, input, and
retrieve information from a computer. Answer telephones and
maintain multiple files. Must read and analyze large quantities of
information. May require travel to get back and forth from office
to offsite meetings. This position may be eligible for hybrid work
under the City's Telework Policy, depending on operational needs.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
WORK ENVIRONMENT: Work is conducted primarily in an office
environment with fluorescent lighting, air conditioning, computers,
and other standard office equipment, but also involves meetings in
other offices or facilities.
SUMMARY OF BENEFITS:
- Competitive health, dental, and vision insurance
- Vacation and Sick Leave eligible
- Sick Incentive Pay eligible
- 3 Personal Days
- 14 Holidays
- Commuter Benefits (T-Pass reimbursement, Bluebikes membership,
EZRide Shuttle membership)
- Management Allowance, $2,700 / year DOCUMENTS REQUIRED:
Please upload the below documents to complete your application.
- Cover Letter
THE CITY OF CAMBRIDGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY
EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR,
SEX, RELIGION, AGE, NATIONAL ORIGIN, DISABILITY OR ANY OTHER
PROTECTED CATEGORY. WOMEN, MINORITIES, VETERANS, MEMBERS OF THE
LGBTQ+ COMMUNITY, AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO
APPLY. CITY OF CAMBRIDGE RESIDENTS ARE ESPECIALLY ENCOURAGED TO
APPLY. AUXILIARY AIDS AND SERVICES, WRITTEN MATERIALS IN
ALTERNATIVE FORMATS, AND REASONABLE MODIFICATIONS IN POLICIES AND
PROCEDURES WILL BE PROVIDED TO QUALIFIED INDIVIDUALS WITH
DISABILITIES FREE OF CHARGE, UPON REQUEST. THE CITY IS COMMITTED TO
ADVANCING A WORKFORCE CULTURE OF ANTIRACISM, DIVERSITY, EQUITY, AND
Keywords: City of Cambridge, Cambridge , Director of Human Resources Transformation, Executive , Cambridge, Massachusetts
Didn't find what you're looking for? Search again!