Senior Manager, Technical Program Management - MLX
Company: Capital One
Posted on: September 16, 2023
Center 1 (19052), United States of America, McLean, Virginia
Senior Manager, Technical Program Management - MLX
Are you interested in leading programs that deliver on critical
business goals and build large scale products & platforms?
At Capital One, we believe that Machine Learning (ML) represents
the biggest opportunity in financial services today, and is a
chance to revolutionize the industry. Capital One's commitment to
Machine Learning has sponsorship from the CEO, the Board of
Directors, and the executive committee of the company. The Machine
Learning Experience (MLX) org is at the heart of this effort, and
is leading the way in building and delivering platforms,
intelligent customer experiences that supercharge responsible ML
across Capital One.
As a Senior Manager of Technical Program Management (TPM) on
Capital One's Enterprise Machine Learning team, you will execute on
high priority enterprise level initiatives, and influence across
our organization. Specifically, you will be partnering closely with
product, engineering, data scientists, and other cross functional
teams to create roadmaps, scope programs aligning them with
business priorities, define milestones and success metrics, and
build scalable, secure, reliable, efficient ML products and
platforms. This role will be responsible for big picture thinking,
presenting to executive stakeholders, and holding engineering teams
accountable for overarching delivery goals.
In addition to the technical program, you will also work to pave
the way for an expanding TPM discipline within the team, by
leveraging your industry knowledge and experience to teach the
organization what a great TPM can achieve.
Our TPM Sr. Managers have:
- Strong technical backgrounds (ideally building highly scalable
platforms, products, or services) with the ability to proactively
identify and mitigate technical risks throughout delivery
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
- A quantitative approach to problem solving and a collaborative
implementer to holistic solutions; a systems thinker
- Ability to simplify the technically complex and drive
well-educated decisions across product, engineering, design, and
data science representatives
- Deep focus on execution, follow-through, accountability, and
- Exceptional cross-team collaboration; able to work across
different functions, organizations, and reporting boundaries to get
the job done.
- Highly tuned emotional intelligence, good listener, and deep
seated empathy for teams and partners
- Previous experience with machine learning (building models,
deploying models, setting up cloud infrastructure and/or data
pipelines) and familiarity with major ML frameworks such as
XGBoost, PyTorch, AWS SageMaker, etc.
- Manage program communications with key stakeholders at all
levels across the company to enable transparency and timely
- Serve as the connective tissue across functions, business
units, bringing teams together to foster collaboration, improve
decision-making, and deliver value for customers, end to end Basic
- At least 5 years of experience managing technical programs
- Bachelor's degree Preferred Qualifications:
- 5+ years of experience designing and building data-intensive
solutions using distributed computing
- 3+ years of experience in building distributed systems & highly
available services using cloud computing services / architecture -
preferably using AWS
- 3+ years experience building highly scalable mobile products &
- 3+ years of experience with Agile delivery
- 3+ years experience delivering large and complex programs -
where you own the business or technical vision, collaborate with
large cross-functional teams, secure commitments on deliverables,
and unblock teams to land business impact
- 4+ years of technical program management experience
- 2+ years of Machine Learning experience
- Experience in building systems & solutions within a highly
- Bachelor's degree or higher in a related technical field
(Computer Science, Software Engineering)
- PMP, Lean, Agile, or Six Sigma certification At this time,
Capital One will not sponsor a new applicant for employment
authorization for this position.
The minimum and maximum full-time annual salaries for this role are
listed below, by location. Please note that this salary information
is solely for candidates hired to perform work within one of these
locations, and refers to the amount Capital One is willing to pay
at the time of this posting. Salaries for part-time roles will be
prorated based upon the agreed upon number of hours to be regularly
New York City (Hybrid On-Site): $195,200 - $222,800 for Sr.
Manager, Technical Program Management
San Francisco, California (Hybrid On-Site): $206,800 - $236,000 for
Sr. Manager, Technical Program Management
Candidates hired to work in other locations will be subject to the
pay range associated with that location, and the actual annualized
salary amount offered to any candidate at the time of hire will be
reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive
compensation, which may include cash bonus(es) and/or long term
incentives (LTI). Incentives could be discretionary or non
discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set
of health, financial and other benefits that support your total
well-being. Learn more at the Capital One Careers website .
Eligibility varies based on full or part-time status, exempt or
non-exempt status, and management level.
No agencies please. Capital One is an Equal Opportunity Employer
committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex, race, color, age, national origin, religion,
physical and mental disability, genetic information, marital
status, sexual orientation, gender identity/assignment,
citizenship, pregnancy or maternity, protected veteran status, or
any other status prohibited by applicable national, federal, state
or local law. Capital One promotes a drug-free workplace. Capital
One will consider for employment qualified applicants with a
criminal history in a manner consistent with the requirements of
applicable laws regarding criminal background inquiries, including,
to the extent applicable, Article 23-A of the New York Correction
Law; San Francisco, California Police Code Article 49, Sections ;
New York City's Fair Chance Act; Philadelphia's Fair Criminal
Records Screening Act; and other applicable federal, state, and
local laws and regulations regarding criminal background
If you have visited our website in search of information on
employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1- or via email at . All information you provide will be kept
confidential and will be used only to the extent required to
provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting
process, please send an email to
Capital One does not provide, endorse nor guarantee and is not
liable for third-party products, services, educational tools or
other information available through this site.
Capital One Financial is made up of several different entities.
Please note that any position posted in Canada is for Capital One
Canada, any position posted in the United Kingdom is for Capital
One Europe and any position posted in the Philippines is for
Capital One Philippines Service Corp. (COPSSC).
Keywords: Capital One, Cambridge , Senior Manager, Technical Program Management - MLX, Executive , Cambridge, Massachusetts
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