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US-Senior Manager

Company: Apple
Location: Cambridge
Posted on: March 16, 2023

Job Description:

US-Senior Manager
CambridgeSide
Cambridge,Massachusetts,United States
Apple Retail



  • Ability to collaborate with the store leadership team to develop strategic plans across multiple business groups, improving process and surpassing standards to drive the business in the store


  • Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results


  • Experience adapting to challenges, providing support, and guiding communications in a constantly changing retail environment


    Description
    As a Senior Manager, you guide other leaders to inspire top performance from their teams. You monitor multiple lines of business within the store to achieve operational objectives and collaborate with corporate business partners to report results. You're knowledgeable about the industry and keep up to date about competitors and trends. You lead the sales and customer support teams by example, finding solutions to create and maintain a high level of customer focus. To foster growth among your staff, you coach and encourage with clear communications. By developing strong relationships across teams and with customers, you create an environment that enhances loyalty for Apple products and services.
    Education & Experience
    Additional Requirements


    • --- You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting.


    • --- Cross-industry experience is welcome - a retail background is not necessary.


    • --- You have a passion for learning about Apple technology and products.


    • --- You're fluent in English (both written and spoken) and the local language. Multilingual ability is a plus.


    • --- You'll need to be flexible with your schedule. Your work hours will be based on business needs.


      Apple Footer
      Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
      Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
      Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
      Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
      Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Keywords: Apple, Cambridge , US-Senior Manager, Executive , Cambridge, Massachusetts

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