Account Manager (Healthcare)
Posted on: January 26, 2023
Position at VMLY&R Health
About Us: VMLY&R VMLY&R Health is a global brand and
customer experience agency that harnesses creativity, technology,
and culture to create connected health experiences. But what does
that mean? It means we're a creative agency that is built on the
promise of collaboration and human connection. Creating connected
brands isn't just what we do - it's what we're known for and who we
are. We empower our clients to excel at the intersection of "brand"
and "customer experience," starting with simple goals: Create work
that becomes part of people's lives; promote value for our clients;
improve health outcomes and, in the best of cases, help the
We're committed to building a united global network of creators and
thinkers, regardless of their age, race, skin color, religion,
disability, sexual orientation, gender identity or expression. With
over 12,000 employees across the globe, our influence is made
stronger by applying our collective experiences to tell stories
that not only sell products and experiences, but also guarantee
positive representations of all communities.
Our unique culture is rooted in a great deal of care for you and
your success. Above all else, we are committed to strengthening
your experience by ensuring your inner potential continues to be
We also offer about a dozen employee resource groups (ERGs) that
allow you to tap into your personal identities, interests and
passions. Our ERGs celebrate ethnic diversity, life as a working
parent or caregiver, neurodiversity, the LGBTQ+ community,
wellbeing, and more. Regardless of your interests, there is no
shortage of opportunities to get involved, so tap into our global
network and find where you can make your ideas come to life.
Account Managers handle the day-to-day operations of agency
projects, including research, scope development, creative briefing
and job execution. They are responsible for base-level client
contact, management of status meetings, organizing information
shared by and with the client, and ensuring agency procedures are
Account Managers will lead projects from beginning to end while
fostering relationships directly with clients and the agency team.
The idea is that someone looking at an AM role wants project
ownership experience and client engagement development
Account Managers serve as agency implementers for achieving the
client's strategic brand and business objectives by working with
clients to provide them with guidance and working with the internal
team to achieve execution of strategies. They serve a vital role in
promoting the integration of cross-functional teams and ensuring
seamless delivery of all work to the client. This candidate must be
prepared for a fast-paced environment and be comfortable making
Responsibilities Operational excellence in daily blocking and
tackling of account/s
Gains and maintains knowledge of client's business, industry and
Responsible for ensuing conference reports and/or meeting notes are
complete and distributed to clients and/or agency partners as
Initiates/drafts scope documents and works with team to ready for
client review and approval
Initiates projects within the agency, according to standard
Responsible for day-to-day implementation of project deliverables;
ensures deliverables are client ready
Builds on financial management skills, including preparation of
billing and monthly projections for review with supervisor
Participation in key client meetings including status meetings and
presentations of VMLY&R work
Focus is on flawless execution of current projects.
Required Skills Is able to understand the business issues clients
face in a variety of industries.
Possesses superior communication skills, both internal and client
Has strong relationship management, organizational and project
Manages up and knows when to escalate internal and/or client
Is able to work effectively with a variety of internal teams and
business groups, including Creative, Media and Technical Delivery
Is able to identify opportunities for growth and incremental
opportunities with client partners.
Has a strong interest in technology or digital marketing.
Familiarity with ecommerce and online advertising is a plus.
Required Experience Bachelor's degree or equivalent in a related
Two to five years of full-time experience in digital marketing,
media or advertising (digital experience strongly preferred).
Agency experience (preferred).
Our Benefits As the world leader in communications services, we
rely on the creativity of our people to deliver the best work for
our clients. In return, we invest in our employees by offering them
a diverse suite of benefits from best-in-class carriers, with
enough choice and flexibility to keep them and their families
healthy and happy today and tomorrow.
Corporate gift matching program
Paid time off for volunteering
Paid parental leave
Ranked No. 1 in advertising for our adoption assistance program
VMLY&R Diversity, Equity, and Inclusion (DEI) team, which
guides, celebrates, and promotes cultural literacy; increases
employee engagement; recruits and retains a diverse workforce; and
builds internal opportunities for people to learn and grow.
VMLY&R is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to age, race, color, religion, sex, gender identity, sexual
orientation, national origin, disability status, protected veteran
status, or any other characteristic protected by law.
This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+
students, inclusive employers & anyone who believes in workplace
Keywords: myGwork, Cambridge , Account Manager (Healthcare), Executive , Cambridge, Massachusetts
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