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Director of Programs

Company: Harvard University
Location: Cambridge
Posted on: September 22, 2022

Job Description:

Directors of program coach portfolios of 12-18 programs. Coaching includes

  • Supervision of directors of 2-3 licensed summer day camps (ensure compliance with safety and liability standards, oversee training development and delivery, provide on-site supervision)
  • Manage hiring and supervision of senior and junior staff for summer programming (40-60 staff)
  • Oversee school year student directors to support for strategic planning and assessment of impact through regular meetings including semesterly goal setting and debriefing sessions and site visits
  • Facilitate training and reflection for program directors and volunteer
  • Manage and resolve program crises and incidents accounting for all stakeholders (constituents, institutions, government, student leaders)
  • Ensure data quality for participant and volunteer enrollments &afety and liability standards are met at all sites
  • Oversee program budgets and approved expenses.
  • Uphold minimum health and safety standards as outlined in PBHA & Harvard policies and federal, state, and municipal guidelines
  • Facilitate funding strategies for programs and ensure access to needed resources including managing contracts and ensuring timely reporting
  • Remain accessible, on-call, for directors during all program hours. Including overnight and weekends, when applicable
  • Supervise part-time youth worker/ guard staff who conduct intake screenings and ensure safety at PBHA's homeless sheltersCommunity Relationships
    • Establish and maintain integrity of relationships between programs and community partners
    • Serve as liaison and primary contact for PBHA with community leaders and community-based organizations in assigned neighborhoods. Directors of Programs ten to serve as liaisons to 2-3 neighborhoods
    • Manage constituent concerns and requests
    • Connect students with community partners and initiatives
    • Facilitate constituent access to community resourcesCross Program Quality Assurance
      • Maintain expertise in assigned affinity groups (after school, mentoring, adult services, advocacy, health & housing) through ongoing professional development and engagement with community leaders and learning cohorts
      • Provide & manage technical assistance and training for programs in assigned affinity cohorts (e.g. after-school, mentoring, adult services, etc.)
      • Support designated Program Group Officer (student officer) in coordinating relevant training, reflection, evaluation, and discussions for corresponding Program Affinity Group (e.g. mentoring, afterschool, adult services, advocacy, and housing)
      • Coordinate cross-program service initiatives and group-wide grants in Program Affinity Group specialty area. (E.g. housing awareness week, annual Halloween Party, etc.)
      • Direct cross-program support responsibilities including, but not limited to program licensing, PBHA events, and student development initiativesStudent Development
        • Facilitate personal and professional development of student volunteers.
        • Provide one on one and group reflection opportunities for directors and volunteers
        • Support students to navigate public service career pathways (letters of recommendation, alumni connections, community introductions, etc.)
        • Support college students to navigate emerging adulthood by providing one on one reflection opportunities and support to facilitate personal and professional development.Organizational Support
          • Build and sustain relevant information systems to maintain institutional memory
          • Work with Student Officers and Staff to set and follow through on priorities and semesterly objectives
          • Collaborate with other Harvard organizations in student and program support efforts
          • Performs other duties and projects as assignedBasic Qualifications
            • Bachelor's degree or equivalent work experience required
            • Minimum of 3 years' relevant work experienceAdditional Qualifications and Skills
              • A Master's degree or equivalent in Social Work, Education, Non-Profit Management, or a related field is preferred, but not required.
              • Some experience in after-school or youth development settings is preferred. Connections to Boston and Cambridge community partners through professional or lived experience are invaluable in this position. -Preferred Five years of experience working in community-based organizations, schools, or related organizations in the public sector in Boston. -
                • Knowledge of Microsoft Office Suite, intermediate Excel skills
                • Ability to work with students, student organizations, colleagues, clients, and external organizations
                • Communication skills (both written and verbal)Physical Requirements
                  • Sitting using near vision use for reading and computer use for extended periods of time
                  • Lifting (approximately 20 to 30 pounds), bending, and other physical exertionWorking Conditions
                    • Work is performed in an office setting
                    • May be required to work nights and weekendsAdditional InformationThe Phillips Brooks House Association seeks a Director of Programs to support its student-led public service programs. The Director of Programs of the Phillips Brooks House Association (PBHA) is supervised by the Deputy Director of PBHA. The Director of Programs is a member of the Phillips Brooks House Department which reports to the Faculty Director of the Phillips Brooks Center for Public Service and Engaged Scholarship.The Director of Programs has four core functions: 1) serving as the coach for a quarter of the Phillips Brooks House Association's seventy-plus programs; 2) building and maintaining relationships with community partners in neighborhoods in Boston and Cambridge; 3) stewarding quality standards and improvement for a focus area (e.g. after school, mentoring, housing, adult services) in partnership with student leaders, 4) coaching, mentoring, training students to direct service programs including after schools and homeless shelters.The Director of Programs supervises a cohort of 15-20 programs. Directors of Programs ensure high-quality programming through direct supervision and coaching of college student program directors. They have primary responsibility for proactive program design and delivery, and for incident response. Directors of Programs are responsible for overseeing safety & liability, community partnerships, program quality, and human resources. Directors of Programs support emerging college student leaders to build the hard and soft skills they need for program and non-profit management.Directors of Programs collaborate with the Manager of Student Development and Evaluation, the Deputy Director, and student leaders to achieve the dual mission of meeting community needs and developing student leaders. Beyond these core duties, the Director of Programs also supports PBHA organizational goals and projects. They also work closely with Center for Public Service Department staff and other colleagues at Harvard on department initiatives.Monday- Friday 9-5pm
                      Weekends, nights, and special events coverage will be neededCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Keywords: Harvard University, Cambridge , Director of Programs, Executive , Cambridge, Massachusetts

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