Product Operations Manager

Company: Kantar
Location: Cambridge
Posted on: June 23, 2022

Job Description:

WE GO BEYOND THE OBVIOUS, USING INTELLIGENCE, PASSION AND CREATIVITY TO INSPIRE NEW THINKING AND SHAPE THE WORLD WE LIVE IN. TO START A CAREER THAT IS OUT OF THE ORDINARY, PLEASE APPLY...

**ABOUT THE POSITION:**

The Kantar Profiles team is looking for an experienced, globally focused PRODUCT OPERATIONS MANAGER to join our Product team.
You will support the product management function and ensure operational excellence across the PM team. Working closely with an international team of product, engineering and business critical customer facing teams across the globe, you will own improvements to our product development lifecycle (PDLC) process and tools, along with overseeing key operations critical to the success of the product organization.

**RESPONSIBILITIES:**

Governance:

- Ensurethe product development life cycle (PDLC) efficiently delivers valuable solutions to our customers' business needs and continually adapts to the needs of the organization.

- Providerecurring analysis and status of operating performance
- Run ad-hoc projects to identify operational areas of improvement and increase the efficiency of our product development.

Data & Research:

- Build reusable processes for leveraging qualitative and quantitative data to enable the product and engineering organization to design appropriate success metrics.

- Support product ideation and development through the coordination of product experiments.
- Work with product teams on development of competitive research and assist in the coping and execution of ongoing users research
- Coordinateuser research and experimentation efforts across product design, development and other functions to strengthen our product feedback and iteration loops

Tooling:

- Manage the product development tools and optimize workflows. Think: project management, user feedback, roadmapping, embedded analytics, user onboarding, prototyping, and other tools that help us run smoothly

- Ensure adequate training of product leaders on tools and imperatives.
- Develop best practices and monitor/ensure active utilization of toolsets.

**QUALIFICATIONS:**

- 3+ years of experience in Product Operations, Product Management, Product Consulting, or Program Management.

- Expertise in common Product Management tools (we use Aha!, Figma, Jira, Confluence)
- An analytical mindset that can glean insights from data
- You have strong communication, collaboration, organization, and persuasion skills.
- You have a proactive, positive, can-do attitude. You drive projects to completion and are always looking for new ways that processes can be improved.
- You have an eagerness to learn and grow.
- You love helping the people around you do their best work.

**PREFERRED QUALIFICATIONS:**

- Prior experience in Product Operations is highly preferred

- Experience at a high-growth technology company
- SaaS experience at a B2B company
- Consumer Insights or Market Research industry exposure a plus

**LOCATION**

Connecticut, Work from Home, United States of America

**KANTAR REWARDS STATEMENT**

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Keywords: Kantar, Cambridge , Product Operations Manager, Executive , Cambridge, Massachusetts