Regulatory Manager

Company: Cambridge Health Alliance
Location: Cambridge
Posted on: June 23, 2022

Job Description:

Location: 1035 Cambridge StreetWork Days: 8:30-5Category: Professional and ManagementDepartment: Risk ManagementJob Type: Full timeWork Shift: DayHours/Week: 40.00Union: NoUnion Name: Non UnionCAMBRIDGE HEALTH ALLIANCE IS HIRING!! TELL YOUR FRIENDS!!
The Division of Quality is responsible for promoting a culture of safety, patient and staff engagement, and performance excellence aligned with national patient safety goals.Summary:
The Quality and Safety Department serves as a resource center to the organization to cultivate a culture of safety, eliminate preventable harm for all patients and staff, provide high value, equitable, evidence-based care, create an excellent care experience and to develop institutional capacity in improvement science and promote data-driven decision making. Join our talented team to contribute towards the mission of our organization.
The DMH Regulatory Manager performs and participates in activities to facilitate continuous quality improvement throughout the Department of Psychiatry. Monitors regulatory compliance, consults with and supports inpatient units and outpatient teams around quality improvement, reporting needs and database administration. Tracks and ensures the integrity of the data.
Key Responsibilities:
' Oversee all reporting systems within the Department of Psychiatry, and produces reports monthly, quarterly, annually and ad hoc to meet the needs of the department. Monitors and ensures data integrity of reports.
Facilitate quality improvement initiatives within the Department of Psychiatry. Assists in the planning, design, data collection, implementation, reporting, chart auditing and monitoring of QI initiatives.
Consult with inpatient units and outpatient programs around quality issues. Provides suggestions for improvement. Participates in accreditation and licensing tracers, and environmental rounds.
Assist with preparation for DMH licensing, Joint Commission accreditation, and other external reviews by funding sources.
Project manager for IPFQR CMS core measures, CANS, Patient Experience of Care reporting, and other PFP and PFR measures. Completes data abstraction and reviews as necessary.
Liaison for the SERS reporting and SERS Complaint Feedback systems. Provides analysis and reporting on all risk management data and complaint information.
Manage the review and revision of policies and procedures for the department.
Manage the Department of Psychiatry's Epic Clinical Content Committees and Psychiatry Data Group.
Train Psychiatry residents and staff on aspects of completing treatment plans, assessments and other required documentation.
Assist with the facilitation of external investigations, consultations and internal risk reviews. Participates in the Complex Case Review Committee.
Participate in committees to represent the Department of Psychiatry as needed. Conducts ad hoc projects as needed.
MINIMUM QUALIFICATIONS:Other information:
Education/Training: Bachelor's degree in psychology, database administration/analytics, or related field. Equivalent, relevant experience may be substituted for a degree. Master's strongly preferred.
Work Experience:
Three to five years quality improvement, and database administration/analytics experience.
Essential Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint), Google Workspace (Google sheets, docs, slides, Smartsheet), Epic (front end) and LucidChart. Ability to synthesize data and generate graphs. Excellent interpersonal, verbal, and written communication skills with the ability to interact with a variety of constituencies both internal and external to the organization. Ability to process sensitive information in a timely manner and maintain strict confidentiality. Ability to handle multiple high priority projects simultaneously and be detailed oriented. Ability to prioritize and organize work assignments. Ability to concentrate and complete tasks with ongoing interruptions and distractions. Relies on experience and good judgment to plan and accomplish goals. Able to direct and lead the work of others.



In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Keywords: Cambridge Health Alliance, Cambridge , Regulatory Manager, Executive , Cambridge, Massachusetts