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Customer Success Manager (Remote)

Company: Jobot
Location: Cambridge
Posted on: June 20, 2022

Job Description:

This Jobot Job is hosted by: Brenda HerbasAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.A bit about us:We are a conversational platform that empowers brands and retailers to elevate their digital experience at scale. The solution has been deployed by over 2,000 brands and retailers (Samsung, Lowe's, Disney, L'Oreal, Chanel---) to drive online sales, repeat purchases, and cost-savings. We are currently seeking a strong REMOTE Customer Success Manager that will champion the delivery and adoption of our solution for our clients, and own the enterprise customer relationship for full cycle success from onboarding, success planning, value demonstration, retention to upsells.Why join us?For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, Quarterly & Annual all-hands meetings, including a company-wide trip to the HQ France.Our values: Committed for better Entrepreneur spiritLearning OrganizationFun as a Must-HaveJob Details

  • You will create a meaningful, value-added, long-term relationship with our clients.
  • You will be the trusted advisor our clients seek advice from to improve their digital customer experience, and develop repeatable implementation and onboarding strategy for enterprise clients
  • MUST HAVE 1 to 3 years of experience in Customer Success roles, with medium and entreprise account, preferably in the SasS industry
  • Strong client-facing communication skills, demonstrated ability to present to executives, drive consensus, and champion change
  • Data-driven, knowledge of Tableau is a plusInterested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Cambridge , Customer Success Manager (Remote), Executive , Cambridge, Massachusetts

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