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Director of Human Resources - MGH Ragon Institute

Company: Massachusetts General Physicians' Organization
Location: Cambridge
Posted on: May 12, 2022

Job Description:

minutes of inactivity. Job Description - Director of Human Resources - MGH Ragon Institute (3196263) Job Description Director of Human Resources - MGH Ragon Institute - ( 3196263 ) Description The Ragon Institute is a unique collaboration between Massachusetts General Hospital, MIT, and Harvard. The mission of the organization is to leverage this cross-disciplinary collaboration to break-down barriers and transform human health on a global scale. Our vision is bold: to harness the immune system to prevent and cure human disease. We are a results-oriented group of highly motivated individuals. At every level, we value collaboration, compassion, dedication, and innovation and we're always looking for people with those skills who thrive in teams and dynamic environments. Under the general direction of the Executive Director of the Ragon Institute, and with extensive support from the SVP of MGH HR, the Director of HR for the Ragon Institute will collaborate with Mass General Brigham (MGB), MGH HR, and Mass General Physicians Organization (MGPO) Professional Staff Compensation & Benefits, to develop and implement forward thinking strategic human capital plans that are linked to business strategy and focused on enhancing a high-performance culture in which all colleagues thrive. This position will identify, draft, and implement processes/policies/programs/systems needed for the efficient functioning of the Ragon HR team in concert with MGB, MGH, MGPO, Harvard and MIT. The HR Director will be part of the Ragon's team that currently provides other HR services to professional staff including physicians, PhD's, Investigators and Research Scientists (approximately 400 employees and anticipated to significantly grow). The Director of HR will set priorities, lead a team to provide support around day-to-day human resources and employee relations issues, and will create a welcoming environment in which professional staff concerns are addressed. The Director of HR will be responsible for utilizing data and metrics to measure team performance and will be responsible for developing, implementing, and revising HR Policies and Procedures. They will work to build strong relationships and partnerships with Ragon leadership, staff, and other stakeholders to ensure the continued growth and success of the Institute. They will be the primary point for Employee Relations support for the growing professional staff at the Ragon Institute. This director will need to feel comfortable getting in the weeds and helping with day-to-day work as well as having a high-level strategic vision.

  • Will provide counsel to address the business needs and goals of the organization, through the process of developing and implementing Human Capital Business Plans with leaders, to include key areas such as workforce, diversity and inclusion, engagement, leadership development, continuity and talent review, onboarding (including the development of an enhanced onboarding process for all levels of the organization), orientation, retention, change management, and enhancing the culture for high performance and success. -
  • Will oversee all areas of the Human Resources Department of the Institute and will partner with appropriate MGH & MGB HR areas including talent acquisition & staffing, talent management & training, performance management, employee relations, employee engagement, compensation-related initiatives including development of job descriptions as needed. -
  • Centrally support Visa and other international support processing, credentialing requests, faculty appointments, and coordination with other MGH, MIT and Harvard departments where Ragon faculty may be primarily appointed.
  • Will use metrics and data to support the Human Capital Business Plan, including culture and diversity & inclusion assessment results, employee relations trends/data, engagement survey results including the accountability, inclusion and wellness indexes, workforce analytics and other sources of feedback. Dashboards will need to be created to develop plans and take action.
  • Will manage day to day human resources and employee relations activities, working to identify trends, working with the MGB, MGH/MGPO HR & MGPO Professional Staff Compensation & Benefits professionals, MGH & MGPO business leaders and other departments as necessary to identify human resources and management development needs. Will provide an avenue for professional staff to resolve concerns, and will be an advocate for professional staff, providing guidance, coaching and support, interpreting policies, acting as a liaison with other HR departments and responding appropriately to concerns and complaints. -
  • Will leverage individual, organizational and team climate assessments and learning and organizational development resources and tools to develop interventions to address conflicts and gaps and to address leadership and team development needs.
  • Will develop appropriate career development & assessment tools and processes exit interview plans. Will conduct exit interviews and share themes with leadership (while protecting confidentiality and privacy) and address operational concerns emerging from collected feedback.
  • Oversight will include the implementation and evaluation of programs, plans, and policies that result in increased organizational effectiveness and leadership/physician/professional staff engagement. Leads/manages a variety of special projects and initiatives. -
  • Develops and maintains strong and trusting relationships with business leaders and employees. Acts as role model.
  • Will be responsible for developing, implementing, and revising HR Policies and Procedures. Ensures compliance with all federal, state, and local legislation relating to employment and labor practices and similar aspects of human resource management.
  • Serves as a strategic member of the Executive Director's Leadership team, which includes identifying issues and proposing solutions for all HR challenges. Collaborates with managers/directors to leverage HR programs and practices to execute major workforce initiatives to deliver integrated HR solutions to the Ragon Institute.
  • Collaborates with the Executive Director and Ragon senior leadership around the restructuring of an institutional Culture Committee.
  • Oversees Diversity, Equity, and Inclusion initiatives at the Ragon.
  • Encourages diverse thought and creative solutions that challenge the status quo and move the departments/organization to higher performance and success.
  • Initiates, promotes, and maintains collaborative relationships with all internal and external stakeholders; develops relationships with MIT and Harvard, as needed. Attends and participates in departmental meetings .
  • Works to simplify HR processes, systems, and interactions for monthly & weekly staff to solve day-to-day operational problems.
  • Mentors staff and provides professional development options to maintain talent within the Institute Qualifications Education:
    • Bachelor's Degree required.
    • Master's degree and PHR/SPHR, SHRM-SCP or CP or related certification preferred. Experience and Qualifications:
      • Minimum of 7 years of HR business partner/generalist experience with a minimum of 3 years managing complex employee relations.
      • Minimum of 3 years as a strategic business partner developing and implementing strategic human capital plans, managing significant change management strategies, and utilizing metrics to drive and evaluate strategy. -
      • Minimum of 3 years in HR working with physicians/faculty.
      • 5-7 years' experience in a HR leadership role
      • Experience in an academic and/or science environment a plus. Exceptional organizational skills- keeping within tight deadlines, within budget, and keeping up with multiple ongoing projects Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. - Primary Location : MA-Cambridge-MGH 400 Technology Work Locations : MGH 400 Technology 400 Technology Square Cambridge 02139 Job : Human Resources - Management Organization : Massachusetts General Hospital(MGH) Schedule : Full-time Standard Hours : 40 Shift : Day Job Employee Status : Regular

Keywords: Massachusetts General Physicians' Organization, Cambridge , Director of Human Resources - MGH Ragon Institute, Executive , Cambridge, Massachusetts

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