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Operations Manager

Company: Olympia Moving and Storage
Location: Cambridge
Posted on: November 22, 2021

Job Description:

Job Details

Job Location Watertown Headquarters - Watertown, MA

Position Type Full Time

Education Level Not Specified

Travel Percentage Negligible

Job Shift Any

Job Category Transportation

OVERVIEW:
This individual is responsible for managing the daily logistics and operations for Olympia Moving & Storage. This includes directing our moving teams, overseeing dispatch, and directing and tracking the progress of our relocation projects. The position requires excellent leadership and communication skills. Relevant experience is preferred but not required.
COMPENSATION AND BENEFITS:

  • Range: $70k to $100k/year, Salary dependent upon experience
  • Low-cost individual and family health and dental plans
  • Paid holidays and vacation
  • Profitability-based and referral bonuses
  • 401-K with generous company match
  • Earnings include: wages, tips, referral incentives, bonuses RESPONSIBILITIES:
    • Mastering Olympias mobile and desktop technology
    • Facilitating training and evaluation of new hires
    • Coordinating with sales, customer service, warehouse staff and clients
    • Maintaining communications with move teams throughout the day
    • Reviewing driver paperwork/digital entries
    • Maintaining local equipment inventory
    • Ensuring adherence to OMS standards
    • Maintaining detailed and accurate records in operational system
    • Supporting warehouse and interstate operations
    • Overseeing daily local schedule REQUIREMENTS:
      • Exceptional communication skills
      • Positive attitude and ability to problem solve
      • Ability to work independently and as part of a team
      • High school or equivalent education required (college degree preferred)
      • Computer literate
      • Industry knowledge a plus WHY WORK AT OLYMPIA:
        • BENEFITS: Company medical and dental insurance program (plus additional insurance benefits including Vision and Life. 401K plan with generous 4% company match.
          • CAREER: Olympia offers significant possibilities for career advancement. We have grown more than 400% in the past 10 years because of our reputation, our people, our systems, and our resources. Working at Olympia provides a new set of challenges every single day. If you want to grow with us, opportunities are available.
            • COACHING: The Olympia team is committed to delivering exceptional service and building leaders. We value dependability, team work and collaborators, problem solvers, and flexibility.
              • CULTURE: Olympia provides complete financial transparency and training for all full-time employees. Learn how the business works, how you can influence the numbers, and share in the profits. ABOUT OUR COMPANY:
                Olympia Moving & Storage, a rapidly growing relocation company with 300+ employees and locations in Boston, Washington DC, Austin, and Philadelphia, is seeking new members for our team. Our goal is to raise the standard for moving companies and use talent, data and technology to redefine the customer experience and disrupt the industry. As one of the premier residential and commercial moving companies in the Northeast, Olympia provides local, interstate, and international relocation services. We take pride in our exceptional service, impeccable reputation, and prestigious client list.
                We are an extraordinary moving company and we hire extraordinary people. Every day we deliver exceptional service, challenge the status quo, and make the industry better. In addition to a 96% client satisfaction rating, Olympia Moving has received two Mover of the Year awards. We offer an opportunity that will build life-long skills in client management, problem solving, and teamwork.

Keywords: Olympia Moving and Storage, Cambridge , Operations Manager, Executive , Cambridge, Massachusetts

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