Associate Director for Custodial and Support Services
Company: Harvard University
Location: Cambridge
Posted on: February 22, 2021
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Job Description:
Associate Director for Custodial and Support Services Campus
Services 49982BR Job-Specific Responsibilities Energy & Facilities
(E&F) operates and manages Harvard's energy supplies, district
energy plants, and utility infrastructures on the Cambridge/Allston
campuses, as well as a 24/7 facilities-related call, alarm
monitoring, and dispatch center. E&F also provides a broad
portfolio of labor-based services, including building maintenance,
landscaping, and custodial, to a large portion of the University,
as well as engineering, technical, and sustainability services.
Facilities Maintenance Operations (FMO), a department within
E&F, offers primary building maintenance, landscape, fire
safety, custodial, and event support services to Harvard schools
and departments on a fee-for-service basis. All services are
provided in strict accordance with regulatory requirements and
customer-determined standards.
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This position provides senior level management support across all
work groups within the FMO Custodial and Event Support unit, has
direct supervisory responsibility for multiple work groups, and is
responsible for overall service delivery, leadership and management
of staff, customer satisfaction, and financial performance of
assigned work groups.--
DUTIES & RESPONSIBILITIES
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Emergency Status Designation: Critical Operations Personnel
(required to provide on-site support during emergency situations as
determined by management).
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-- Additional Qualifications and Skills Demonstrated leadership
abilities and willingness to both lead a team and serve as an
active team member, demonstrated ability to solve complex problems
involving multiple parties without clear lines of authority, and
demonstrated ability to maintain flexibility in assignments and
work with constrained resources on tight deadlines or in emergency
response roles.-- Ability to communicate effectively in Spanish,
Portuguese, or Haitian Creole is preferred
Technology Skills Required: Demonstrated proficiency in desktop
computing systems, including: Microsoft Office (word processing,
spreadsheet and database applications). Experience utilizing asset
and work management systems required. Working knowledge of
network-based systems preferred. Familiarity with handheld
computing, equipment diagnostics, bar-coding, and related
technologies desired.
Special Requirements: Must possess a valid driver license and
provide his/her personal vehicle to travel on and off campus.
Physical Requirements: Must be physically fit and mentally alert at
all times. Must be able to stand and walk for long periods of time,
and access non-handicap accessible work spaces/areas as well as
confined spaces. Must be able to walk up and down stairs, climb
ladders, etc. and routinely walk between campus buildings/areas.
Must be able to enter various types of buildings, industrial
plants, and/or construction sites. Required to wear personal
protective equipment where necessary. Additional Information DUTIES
& RESPONSIBILITIES - CONTINUED
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Keywords: Harvard University, Cambridge , Associate Director for Custodial and Support Services, Executive , Cambridge, Massachusetts
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