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Program Manager

Company: Accelere
Location: Cambridge
Posted on: February 19, 2021

Job Description:

DescriptionWe are looking for a rockstar Client Manager who will:

  • Own Our internal Project Management program, setting the appropriate rules, documents, processes, and policies in place for healthy communication and growth
  • Supervise our strong team of Project Managers (1x in Boston, 1x in London, 2x in Istanbul)
  • Support clients and the responsible PM during important times (such as ahead of critical delivery milestones or during client escalation)
  • Own key strategic client relationships, holding their hand as needed (eg. jump on a plane to go see them, primarily in the US) to ensure client satisfaction
  • Report to the CEO on progress
    RequirementsThe ideal candidate should have:
    • Excellent interpersonal skills, expected to build strong and trusting relationships with both technical and commercial stakeholders
    • Strong track record of account management (and be able to provide at least 2x happy client references). B2B experience is a huge plus.
    • Startup experience or should be comfortable working in a fast pace environment with high agility (we move quickly and expect you to adapt)
    • Willingness and passion to go the extra mile (eg. work on the weekend to turn an important presentation around or jump on a flight with last minute's notice to go have an important meeting. This is not a role for you if you're looking to work 9 to 5 within your comfort zone.)
    • Deep technology experience and interest (Engineering or Science background is a huge plus)
    • Hard-working, self-starter discipline (run at your pace without being told each day)
    • Excellent team management (you will lead a team of 4+)
    • Ability to travel (after COVID) as needed (usually quick 1-2 day trips across the country)
      BenefitsWe offer:
      • Manager position in a fast-growing global tech startup
      • Friendly, helpful and smart team
      • Nice cozy office in Back Bay
      • International environment and inclusive culture
      • Competitive base salary
      • Flexible holidays
      • Private healthcare (75%) and Dental
      • Flexibility to set your own schedule and agenda
      • Annual company trips

Keywords: Accelere, Cambridge , Program Manager, Executive , Cambridge, Massachusetts

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