Technical Writer (Remote or Hybrid options available)
Posted on: November 19, 2022
At UL, we know why we come to work.
Thousands of us around the world wake up every day with a common
purpose: to make the world a safer, more secure and sustainable
place. Science is in our DNA; we are endlessly curious and
passionate about seeking and speaking the truth. We take delight in
knowing that our work makes a meaningful contribution to society,
and we are proud that our culture is centred on integrity,
collaboration, inclusion and excellence. UL stands at the forefront
of technological advancement, and we are continually challenged to
find new ways to foster innovation and positive change. Satisfying?
Yes. Exciting? Absolutely!
The Environment & Sustainability team's mission and passion is to
advance global sustainability. We believe that environmental health
and safety around the world are a 21st century safety challenge and
through our work we aim to bring positive change. We test & certify
products to meet our health and sustainability standards. World's
leading businesses come to us to support their transition to more
circular approaches and carbon management. We develop software
platforms that help our clients track and measure environmental,
supply chain, health, and safety management and sustainability
As our global footprint and customer base continues to grow, we are
looking to hire a Technical Writer, who will write online help for
our UL360 Sustainability software solutions. You will be a member
of our Professional Services department and work very closely with
the Product Owners.
This role can be performed onsite in our offices or remotely
depending on your preference!
What you'll learn & achieve:
--- Write online help that spans conceptual, reference, procedural,
and programmatic topics as well as release notes.--- Write,
maintain, edit and provide feedback on various types of
documentation as needed, e.g. online help, best practice documents,
release notes, software configuration guides, user guides and
training presentations.--- Iteratively develop and follow corporate
style guides.--- Understand your audience and user needs to produce
useful technicalcontent.--- Work closely with the Technical Writing
Team, Product Development, Developers, and Quality Assurance to
create accurate and clear technical documentation.
What makes you a great fit:
--- Passionate about communicating technical information in an
accessible way--- Interested in user needs--- Excellent written and
oral communication skills--- Creative--- Organized, efficient,
logical, and detail-orientated--- Excellent interpersonal skills
(e.g. patient, energetic, and self-driven)--- Ability to clearly
communicate complex concepts and processes using structured
authoring methods--- Strong editing skills--- Basic understanding
What you'll experience working at UL:
--- Mission: For UL, corporate and social responsibility isn't new.
Making the world a safer, more secure and sustainable place has
been our business model for the last 125+ years and is deeply
engrained in everything we do.--- People: Ask any UL employee what
they love most about working here, and you'll almost always hear,
"the people." Going beyond what is possible is the standard at UL.
We're able to deliver the best because we employ the best.---
Interesting work: Every day is different for us here as we eagerly
anticipate the next innovation that our customers' create. We're
inspired to take on the challenge that will transform how people
live, work and play. And as a global company, in many roles, you
will get international experience working with colleagues around
the world.--- Grow & achieve: We learn, work and grow together with
targeted development, reward and recognition programs as well as
our very own UL University that offers extensive training programs
for employees at all stages, including a technical training track
for applicable roles.--- Total Rewards: Competitive remuneration,
annual bonus, flexible working arrangements, annual paid leave,
plus a strong commitment to corporate responsibility and
sustainability efforts. All employees receive 2 Volunteer Days off
per year to spend participating in an array of volunteer
Working at UL is an exciting journey that twists and turns daily.
We thrive in the twists and revel in the turns. This is our every
day. This is our normal. Curious? To learn more about us and the
work we do, visit UL.com
Keywords: UL, Cambridge , Technical Writer (Remote or Hybrid options available), Engineering , Cambridge, Massachusetts
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