Associate Director

Company: Harvard University
Location: Cambridge
Posted on: March 19, 2023

Job Description:

The Associate Director is primarily responsible for managing all aspects of contracted services (custodial, pest control, landscape, and waste removal) on the HLS Campus, ensuring agreed upon terms and conditions are met to quality standards. Actively monitors trend data and contractor performance indicators. - The -Associate Director also supervises the loading dock & mailroom operations as well as dormitory vacancy turnover services during the year. The Associate Director manages and leads a team of direct reports within the Mailroom and indirectly manages the contracted teams for the Loading Dock and Landscaping & Trash/Recycle. - This position is integral to the seamless coordination of various groups so there is minimal disruption to the everyday ebb and flow of campus. This individual works with all levels of the University community and a wide spectrum of outside agencies, schools, and vendors. Works closely with the Facilities team & other staff at HLS, supporting day-to-day activities associated with the maintenance, repair, and general operation of the campus, with an eye toward continuous improvement. Position Description As an Associate Director you will: - Manage all aspects of contracted dock services and internal mailroom operations; develop policies and procedures, ensure proper recording of all deliveries and custody transfers, and manage vehicle traffic at the loading dock area. - Manage the contracted custodial services, conduct regular campus/building inspection tours, and liaise with the various custodial managers. Manage campus interior and exterior window cleaning with an emphasis on safety; coordinate access to all interior spaces. Manage all aspects of landscaping, recycling, trash, and snow removal services with a focus on maintaining a safe campus environment. - Ensure preventative and routine pest control maintenance across campus, monitoring and addressing issues in a timely manner. Work closely with the Assistant Director of Campus Housing to manage the dormitory turnover process including room inspections, scheduling repair and maintenance, and maintaining a stock of supplies and furniture. Establish audit procedures to evaluate and adjust the systematic and uniform performance of all tasks. Actively seek out improvements for processes and programs with other Facilities staff members and makes recommendations, testing and encouraging green practices where applicable. Conduct evaluations of workmanship, landscaping material, streets, walks, signs, general appearance, safety conditions, and other exterior campus facilities and features. Manage and reconcile the annual budgets for these services, including developing scope, soliciting bids, and coordinating service contracts. - Plan, coordinate, and schedule special projects as they impact campus operations. Perform other duties as assigned. - Basic Qualifications Bachelor's degree or relevant experience. 8+ years of experience and management experience required. - Additional Qualifications and Skills We are looking for people with: - Strong technical and analytical skills with knowledge of data collection and analyses. Ability to work effectively with a diverse groups of students, faculty, and staff using strong customer service, interpersonal, and communication skills (both written and verbal). High energy and enthusiasm. - Effective problem solving and sound judgement/decision making skills - Organization and attention to detail to manage multiple, challenging projects simultaneously Physical Requirements Move to and from various buildings, ascend/descend multiple sets of stairs and move from room to room on each floor to inspect the physical condition of the building required. Working Conditions This position works on campus in Cambridge, MA. Must be available during HLS peak times such as: holiday breaks, residence hall move-in/move-out dates, commencement, and the start of classes each semester. This position is designated with Critical/Essential Status for Harvard Law School (HLS), on-call 24/7/365, and expected to report to campus when needed during emergency situations and severe weather. Additional InformationWe regret that Harvard Law School is unable to provide visa sponsorship for staff positions. -
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All offers to be made by HLS Human Resources. -
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Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over theworld. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it,Harvard Law School is a place where you can thrive. -Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Keywords: Harvard University, Cambridge , Associate Director, Accounting, Auditing , Cambridge, Massachusetts