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Qualitative Researcher - Financial Services

Company: Escalent
Location: Cambridge
Posted on: April 9, 2021

Job Description:

Are you interested in why people think/behave the ways that they do? Would you enjoy having conversations with people, and then analyzing the 'whys' that they share to inform real business decisions? Then, consider joining our team. The Qualitative Analyst will work with a Senior Qualitative Director (lead moderator) and a Research Manager (project management/logistics) to support qualitative projects. They will support all phases of qualitative research projects from design, to execution, to reporting. Although an in-depth knowledge of the financial services industry group (e.g. wealth, banking, insurance) is very helpful, at least a real interest in the industry with a desire/aptitude to learn quickly is required. Essential Functions:

  • Design support:
    • Participate in study design meetings with project team and/or clients.
    • Support the proposal/sales process by working with teams to articulate the approach we recommend that will meet the client's business objectives.
    • Perform secondary research as needed.
    • Review screeners for clarity, precision, accuracy, and thoroughness that will set projects up for successful recruits. Draft screener questions as-needed.
    • Draft portions of discussion guides and stimulus materials.
    • Prepare Online Bulletin Board (OBB) platforms for online qualitative studies.
    • Continuously monitoring quality levels and addressing quality issues.
    • Execution support:
      • Manage in-person and virtual backrooms.
      • Take notes during fieldwork - summaries, identifying quotes/video clips.
      • Co-moderate methods such as OBBs and IDIs, while advancing moderating skills to be able to tackle more advanced methods/techniques/topics
      • Insights/Reporting support:
        • Qualitatively analyze research results - extract themes, generate insights/summaries, etc.
        • Extract quotes from qualitative transcripts.
        • Draft report sections, most often in PowerPoint, that are highly consultative in nature, yet also graphically pleasing.
        • Support video editing/clipping to be used in deliverables.
        • Author marketing / thought leadership pieces such as blog posts, or assist with whitepapers or conference presentations Qualifications:
          • Must have a Bachelor's Degree in a field related to the industry group (e.g. business/commerce, economics) and/or a field related to qualitative (e.g. sociology, anthropology, marketing, etc.)
          • Must have a minimum of 1 year of work experience in a corporate setting, preferably with exposure to finances, market analysis, and/or market research
          • Must have experience analyzing market research
          • Must have strong written communication skills to be able to summarize findings and implications for clients
          • Must have strong verbal communication skills to help lead conversations
          • Must be able to build relationships with internal and external clients
          • Must be skilled in time management and prioritizing to support multiple clients and projects simultaneously
          • Understanding of qualitative methods (e.g. focus groups, IDIs, OBBs, etc.) is desired
          • Understanding of qualitative techniques (e.g. laddering, projectives, etc.) is preferred
          • Understanding of quantitative methods (e.g. surveys) is nice to have
          • Understanding of quantitative techniques (e.g. correlations, kano, etc.) is nice to have
          • Must be proficient in the critical Microsoft software: Office, PowerPoint, Excel, and Word
          • Experience with video editing is preferred

Keywords: Escalent, Cambridge , Qualitative Researcher - Financial Services, Accounting, Auditing , Cambridge, Massachusetts

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